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Data Center Technician

hace 2 meses

Zaragoza, Zaragoza, España Amazon Data Services Spain, S. L A tiempo completo
About the Role

**Job Summary**

We are seeking a highly skilled Data Center Technician to join our team at Amazon Data Services Spain, S. L. As a key member of our infrastructure team, you will be responsible for ensuring the smooth operation of our data centers and providing exceptional customer service.

Key Responsibilities
  • Interact with stakeholders across EMEA, requiring proficiency in both Spanish and English languages.
  • Work to meet Service Level Agreements (SLAs) against assigned trouble tickets via a directed workflow.
  • Perform regular server hardware repairs, including drives, motherboards, and other components.
  • Carry out routine network, server hardware, and operating system-related repairs.
  • Collaborate with cross-functional teams to complete routine work and engage with Smart Hands in EU Regional POPs.
  • Adhere to security and safety best practices in the data center and participate in Data Center power cooling events.
  • Participate in team meetings for metric analysis and daily/weekly goals achievement.
  • Identify and create documentation for use globally and contribute to process improvements relevant to the data center environment.
  • Perform server upgrades, rebuilds, and scheduled works as required.
  • Interact with third-party vendors and contractors.
About the Team

We value diversity and encourage candidates from all backgrounds to apply. If your career has taken an unconventional path, don't let that stop you from applying.

Why Amazon Data Services Spain, S. L.

As a leading provider of cloud infrastructure services, we offer a dynamic and challenging work environment. Our team is passionate about delivering exceptional customer service and ensuring the highest standards of safety and security.