Customer Experience Transformation Specialist

hace 1 mes


Barcelona, Barcelona, España Frog A tiempo completo
Customer Experience Transformation Consultant

We are seeking a highly skilled Customer Experience Transformation Consultant to join our team at Frog. As a key member of our Customer First community, you will work closely with clients to drive transformations related to digital marketing, CRM, and e-commerce strategy.

Key Responsibilities:
  • Work closely with clients to define requirements and develop strategies for digital transformation
  • Define and implement AS-IS and TO-BE solutions for clients
  • Manage expectations and needs of clients throughout the transformation process
  • Present and defend solutions to clients
Requirements:
  • Bachelor's degree in Business Administration, Marketing, or a related field
  • Up to 2 years of experience in strategic consultancy
  • Knowledge of CRM systems and commercial models
  • High or native level of competence in Spanish and English (at least C1)
  • Willingness to travel

At Frog, we create leaders of tomorrow. If you are ready to take the next step in your career, we encourage you to apply.



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