Customer Experience Specialist
hace 5 días
Blu Selection is seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist in Porto. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and exceeding their expectations.
Key Responsibilities:
- Respond to inbound calls and emails to answer customer inquiries and resolve issues
- Complete order entry and coordinate product shipments to customers
- Provide support and resolve customer issues in a timely and professional manner
Requirements:
- Native Dutch speaker with business proficiency in English
- Excellent communication and listening skills
- Motivated and committed to delivering exceptional customer experiences
What We Offer:
- Long-term fixed-term contract with opportunities for career growth
- Competitive salary and benefits package
- Free Portuguese lessons, cooking classes, and social events
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