Claims Resolution Specialist

hace 4 semanas


Pozuelo de Alarcón, Madrid, España The Cigna Group A tiempo completo
Claims Resolution Specialist

At The Cigna Group, we're committed to delivering exceptional customer experiences. As a Claims Resolution Specialist, you'll play a critical role in ensuring our customers receive the highest level of service and support.

Key Responsibilities:
  • Manage all level complaints and resolve issues in a timely and professional manner
  • Communicate effectively with customers, providers, and other stakeholders to resolve claims
  • Report directly to the Claims Manager and contribute to the team's success
  • Develop and maintain a strong understanding of our products and services to provide accurate information to customers
  • Identify opportunities for process improvements and collaborate with the team to implement changes
Requirements:
  • Experience in claims resolution and customer service
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Proficient in Microsoft Office applications
  • Native Swedish speaker with a good understanding of English

We're looking for a motivated and customer-focused individual to join our team. If you're passionate about delivering exceptional customer experiences, we encourage you to apply.



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