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Customer Experience Transformation Specialist
hace 2 meses
We are seeking a highly skilled Customer Experience Transformation Consultant to join our team at Frog. As a key member of our Customer First community, you will work closely with clients to drive transformations related to digital marketing, CRM, and e-commerce strategy.
Key Responsibilities:- Collaborate with clients to define requirements and develop strategies for implementation
- Define AS-IS and TO-BE states, manage expectations, and identify needs
- Present and defend outlined solutions to clients
- Bachelor's degree in Business Administration, Marketing, or a related field
- Up to 2 years of experience in strategic consultancy
- Knowledge of CRM systems, commercial and attention models, and digital channel strategy
- High or native level of competence in Spanish and English (C1 level)
- Willingness to travel
At Frog, we create leaders of tomorrow. If you are ready to take the next step in your career, we encourage you to apply.
