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Data Center Technician

hace 1 mes

Madrid, Madrid, España Microsoft A tiempo completo

About the Role

As a Data Center Technician at Microsoft, you will play a critical role in delivering the core infrastructure and foundational technologies for our online services, including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. You will be responsible for staging, setting up, and performing hardware deployments, as well as troubleshooting and diagnosing equipment issues.

Key Responsibilities

  • Perform diagnostics and troubleshooting following standard procedures to quickly identify and resolve issues.
  • Set up and verify grounding, staging, labeling, and cabling according to safety protocols and deployment standards.
  • Decommission hardware for simple changes and refreshes following standard procedures.
  • Communicate and report incidents to appropriate management units and engineering specialists.
  • Assist and provide guidance to other technicians to complete challenging or complex tasks.
  • Complete required training and observe more experienced technicians to gain hands-on experience.
  • Contribute to a positive team environment by sharing information and staying apprised of others' work.

Requirements

  • High school diploma, GED, or equivalent and basic knowledge of computer hardware and components.
  • Proven experience supporting IT equipment or related technology.

Preferred Qualifications

  • Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).

About Microsoft

Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. We are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. We offer a range of benefits and perks, including industry-leading healthcare, educational resources, discounts on products and services, and opportunities to network and connect.