Field Service Technician

hace 4 semanas


Bilbao, Vizcaya, España Veolia A tiempo completo

Job Summary

Veolia Water Technologies and Solutions is seeking a highly skilled and motivated Field Service Representative to join our team. As a Field Service Representative, you will be responsible for providing effective and efficient service to our customers in the assigned region.

Key Responsibilities

  • Provide service, maintenance, and repair of dosing equipment, recommend changes, report, and communicate with customer representatives on the performance of the treatment according to the commercial agreement; service and support will be provided to customer sites within the region and nationwide as needed.
  • Comply with EHS (Environment, Health, and Safety) regulations.
  • Understand the commercial agreement at each assigned customer site and ensure that account managers are aware of any changes in scope requested by the customer.
  • Work with the Account Manager to ensure that the defined sales plans for profitability and productivity are met.
  • Optimize service activities at assigned customer sites to maximize productivity and profitability.
  • Ensure the execution of customer service plans.
  • Communicate with the defined customer contact or their substitute during each service visit.
  • Inform the Account Manager of any concerns regarding compliance, performance, relationships, scope increase, such as additional visits or customer requests, as well as growth opportunities.
  • Develop relationships with customers at assigned accounts.

Requirements

  • Bachelor's degree in chemistry or chemical engineering.
  • Customer-oriented.
  • Work experience in operating boiler systems.
  • Experience working with dosing equipment is preferred.
  • Ability to effectively support multiple managers and teams.
  • Good organizational, communication, and interpersonal skills.
  • Fluent Spanish, intermediate level of English.
  • Valid driving license for Spain and availability to travel.

Additional Information

All your information will be kept confidential according to EEO guidelines.

As an inclusive company, Veolia is committed to diversity and values all applications without discrimination.



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