Customer Service Representative

hace 2 semanas


Barcelona, España Convergys A tiempo completo

Customer Service Representative (French & Spanish -speaking) - On-site JE01 page is loaded## Customer Service Representative (French & Spanish -speaking) - On-site JE01locations:Desplácese hacia abajo para ver todos los requisitos del puesto y las responsabilidades que pueden esperar los candidatos seleccionados.ESP Barcelona - C/ de la Selva de Mar, 129time type:Full timeposted on:Posted Yesterdayjob requisition id:R1696593Job Title:Customer Service Representative (French & Spanish -speaking) - On-site JE01Job Description**Experience the power of a game-changing career**If you’re looking to grow and be inspired, as a **Customer Service Representative in Barcelona (On-site)**, you will be part of our team of game-changers who are powering the brands of the future in the coffee industry**Career growth and personal development**This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.**What you will do in this role**In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.As a Customer Service Representative on our team, you will:- Provide with accurate information to our customer- Logging and follow up of correct and Valid Orders or requests- Ensure the highest level of Customer Satisfaction Surveys Scores- Delivery of high caliber Customer Service on Post-Sales requisitions**Your qualifications**We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.Concentrix is a great match if you:- Are proficient or bilingual in French plus an advanced level of Spanish- Have excellent communication skills in a variety of customer facing situations- Are a good team player with drive for success**It will be a plus if you have:**- Previous experience in similar position**What’s in it for you**We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.In this role, we offer benefits that help support your **unique lifestyle:**- 39 hours/week permanent contract: Monday to Friday, from 09.00 to 18.00- Salary 18.978,62 euros gross/year + up to 1500 euros gross/year in bonus- Central office location in Barcelona- Full paid training on the company and the project you'll be working on- Career development programs and specialized courses**Experience the best version of you**At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”**Concentrix is an equal opportunity employer***We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.*R1696593Location:ESP Barcelona - C/ de la Selva de Mar, 129Language Requirements:English (Required), French (Required), Spanish (Required)Time Type:Full time**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the**# **Mission:**### Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.# **Company Overview:**### We power the brands of the future. Some call us a global technology and services leader.But we’re so much more.Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges.Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue.We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale.We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly.By integrating strategy & design with data & analytics, enterprise technology,and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.Experience the power of Concentrix. xsgfvud Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.#J-18808-Ljbffr



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