CSM Manager
hace 7 días
High growth SaaS cybersecurity vendor in Valencia are looking for an experienced Senior Customer Success Manager to help drive retention, renewal and upselling for their growing customer base. This role will be handling some of the largest and most strategic customers, plus being a key player in the Customer Success team.What it takes:Asegúrese de que toda la información de su solicitud está actualizada y en orden antes de inscribirse en esta oportunidad.~2-5+ years of experience in Customer Success, Account Management or similar position, with a focus on SMB and Mid-Market customers, preferably in SaaS~ Proven track record of successfully managing, renewing and growing customers from a large book of business~ Strong communication skills, both verbal and written, with the ability to relay information in a clear manner to a customer, particularly around complicated topics and metrics~ Proven track record of achieving and exceeding retention, renewal and upsell targets~ Familiar with key metrics within a retention team, such as NRR, ARR, Churn and Renewal Rate~ Demonstrable pipeline management skills and experience~ Someone who can work and pivot in a fast-paced startup environment~ A strong multi-tasker, who can successfully handle multiple tasks and objectives at one timeNice to have:Previous experience as a CSM, helping coach and mentor other CSMs on best xsgfvud practices, process and workflowsExperience working within a fast-paced start-up environmentPrevious upselling and cross-selling experienceFull lifecycle management within an SMB and / or Mid-Market B2B environmentExperience identifying processes or workflows that need improvement and delivering data-driven solutionsExperience in Cyber SecurityTo be considered for this role please send through your CV.
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CSM Manager
hace 6 días
Valencia, España Quanta A tiempo completoHigh growth SaaS cybersecurity vendor in Valencia are looking for an experienced Senior Customer Success Manager to help drive retention, renewal and upselling for their growing customer base. This role will be handling some of the largest and most strategic customers, plus being a key player in the Customer Success team.What it takes:Asegúrese de que toda...
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Salesforce Project Manager
hace 2 semanas
Valencia, España dentsu A tiempo completoOmega CRM is a Merkle & Dentsu company, leader in the development of Customer Experience services with more than 20 years of experience in technology applied to marketing and providing a unique customer relationship. The focus is on innovation and enabling a unique customer experience.ResponsibilitiesProvide support in the pre‑sales tasks of assigned...
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Customer Success Manager
hace 7 días
Valencia, España Quanta A tiempo completoHigh growth SaaS cybersecurity vendor in Valencia are looking for an experienced Senior Customer Success Manager to help drive retention, renewal and upselling for their growing customer base. This role will be handling some of the largest and most strategic customers, plus being a key player in the Customer Success team. What it takes: - 2-5+ years of...
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Customer Success Manager
hace 7 días
Valencia, España Quanta A tiempo completoHigh growth SaaS cybersecurity vendor in Valencia are looking for an experienced Senior Customer Success Manager to help drive retention, renewal and upselling for their growing customer base. This role will be handling some of the largest and most strategic customers, plus being a key player in the Customer Success team.What it takes:2-5+ years of...
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Customer Success Manager
hace 7 días
Valencia, España Quanta A tiempo completoHigh growth SaaS cybersecurity vendor in Valencia are looking for an experienced Senior Customer Success Manager to help drive retention, renewal and upselling for their growing customer base. This role will be handling some of the largest and most strategic customers, plus being a key player in the Customer Success team. What it takes: 2-5+ years of...
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Customer Success Manager
hace 6 días
Valencia, España Quanta A tiempo completoHigh growth SaaS cybersecurity vendor in Valencia are looking for an experienced Senior Customer Success Manager to help drive retention, renewal and upselling for their growing customer base. This role will be handling some of the largest and most strategic customers, plus being a key player in the Customer Success team.What it takes:2-5+ years of...
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Customer Success Manager
hace 5 días
Valencia, España Quanta A tiempo completoHigh growth SaaS cybersecurity vendor in Valencia are looking for an experienced Senior Customer Success Manager to help drive retention, renewal and upselling for their growing customer base. This role will be handling some of the largest and most strategic customers, plus being a key player in the Customer Success team. Compruebe que cumple con los...
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Customer Success Manager
hace 7 días
Valencia, España Quanta A tiempo completoHigh growth SaaS cybersecurity vendor in Valencia are looking for an experienced Senior Customer Success Manager to help drive retention, renewal and upselling for their growing customer base. This role will be handling some of the largest and most strategic customers, plus being a key player in the Customer Success team. Todos los posibles candidatos deben...
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Customer Success Manager
hace 6 días
Valencia, España Quanta A tiempo completoHigh growth SaaS cybersecurity vendor in Valencia are looking for an experienced Senior Customer Success Manager to help drive retention, renewal and upselling for their growing customer base. This role will be handling some of the largest and most strategic customers, plus being a key player in the Customer Success team. Todos los posibles candidatos deben...
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Customer Success Manager
hace 1 semana
Valencia, Valencia, España Quanta A tiempo completoHigh growth SaaS cybersecurity vendor in Valencia are looking for an experienced Senior Customer Success Manager to help drive retention, renewal and upselling for their growing customer base. This role will be handling some of the largest and most strategic customers, plus being a key player in the Customer Success team.What it takes:2-5+ years of...
