Process Mining

This job is with HP, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Description -

Before applying please note that, to be eligible for this position, you must be currently enrolled at a university in Spain, remain enrolled until the end of the internship, and be eligible to sign an internship agreement with your university. You must also be available to start the internship in February 2027 and continue participating in the program until June-July 2027. 

About the WW Field Process Team 

The WW Field Process Team helps HP improve the visibility, consistency, and performance of end-to-end business processes our Field Technicians perform in their day to day. We combine process expertise, data, and digital capabilities to identify opportunities, reduce deviations, and enable more proactive decision-making. 

As part of our team, you will work with global stakeholders to apply Process Mining techniques, investigate process behavior, and translate insights into practical solutions and continuous-improvement actions. 

Join us to turn process data into insights that improve how work gets done. 

Key responsibilities: 

• Use Process Mining tools and event-log data to map and analyze end-to-end process flows. 

• Identify process deviations, bottlenecks, rework, control gaps, and opportunities for standardization or automation. 

• Perform root-cause analysis and translate findings into clear, actionable recommendations. 

• Build and maintain Process Mining analyses, dashboards, KPIs, and alerts that support proactive monitoring and solutioning. 

• Partner with process owners and cross-functional teams to validate insights, prioritize improvements, and track the impact of implemented actions. 

Requirements: 

• Currently enrolled in a Bachelor's or Master's degree in Industrial Engineering, Business Analytics, Data Science, Information Systems, Business Administration, or a related field. 

• Foundational understanding of Process Mining concepts, including event logs, process discovery, conformance checking, and root-cause analysis; experience with Celonis, Signavio or a comparable platform is a strong advantage. 

• Working knowledge of data analysis and visualization tools; familiarity with SQL, Python, Power BI, or similar technologies is desirable. 

• Strong analytical thinking, curiosity, attention to detail, and the ability to turn complex findings into practical recommendations. 

• Effective communication and collaboration skills, with the confidence to work with global, cross-functional stakeholders. 

• Fluent in English, both spoken and written. 

Experience our benefits: 

• Paid internship within a global, technology driven company.  

• Join an international work environment, with opportunities for learning, professional development, and networking across teams.  

• Flexible working schedule, with options for part-time agreements (4 hours/day) or full-time (8 hours/day).  The length of the internship ranges from 4 to 12 months.  

• Access to our intern community, including career development workshops, learning sessions, and social activities that help you grow professionally and connect with other interns.  

• Mentor assigned.  

• Opportunity to join the HP Graduate Program following the placement.  

• Lunch at reduced prices at our canteen.  

• Access to our on‑site sports center, including:  

• Gym facilities