Nigerian Customer Support Representative

hace 5 días


Barcelona, España FEDCEL A tiempo completo

FEDCEL GROUP, S.L.Se anima a todos los posibles solicitantes a que se desplacen y lean la descripción completa del puesto antes de presentar su candidatura.FEDCEL GROUP, S.L. is an international BPO services provider based in Barcelona, Spain. We support global partners in theiGaming industry , and we are now expanding our team withNigerian, English‑speaking Customer Support Agents .Role OverviewAs a Customer Support Agent, you will provide iGaming players with prompt, friendly, and professional assistance via phone, ensuring an exceptional service experience.Key ResponsibilitiesProvide customer support to iGaming players in EnglishAssist with account issues, payments, bonuses, and game‑related questionsTroubleshoot technical or account problems and elevate when neededAccurately document all interactions in the CRM systemMaintain a customer‑focused, solution‑oriented attitudeRepresent FEDCEL GROUP, S.L. with professionalism and integrityRequirementsMust be a Nigerian citizenStrong problem‑solving and interpersonal skillsExperience in customer support or iGaming is advantageous, but not essential.What We OfferOpportunity to work in a multicultural, international teamProfessional onboarding and trainingCareer growth in the iGaming support sectorModern xsgfvud office environment in central BarcelonaOffice LocationsC/ Bruc 149, 08037 BarcelonaSeniority LevelEntry levelEmployment TypeFull‑timeIndustriesTechnology, Information and InternetReferrals increase your chances of interviewing at FEDCEL by 2xGet notified about new Customer Support Representative jobs inBarcelona, Catalonia, Spain .#J-18808-Ljbffr



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