Customer Success Partner Advisor
hace 2 semanas
IMPORTANT: only CVs inEnglishwill be reviewed and considered for the recruitment process.Angel Aligner is a global service provider of clear aligner technology, production, and sales. Since founded in 2003, we have been working on developing high-tech products to bring beautiful smiles and confidence to people around the world. Over the past 20 years we maintain a productive corporate-academic partnership with many different orthodontists and universities around the world, and our R&D team has made tremendous breakthroughs in many fields, to ensure that Angel Aligner is at the cutting edge of technology and product development. Over 150 patents have been obtained in respect of processing, clear aligners, manufacturing, and 3D printing technology.At Angel Aligner,our customers come first —our orthodontist clients and their partners are at the heart of everything we do. As a Customer Support Specialist, you will be responsible for managing day-to-day communication with our strategic partners, ensuring a high level of satisfaction and service excellence. As the main point of contact for support-related inquiries, you will handle requests efficiently, resolve issues promptly, and provide training and guidance on tools and processes. This role is key to maintaining strong, trusted relationships with all stakeholders and ensuring a seamless partner experience from start to finish.Serve as the primary point of contact for strategic partners, handling inquiries related to orders, products, and account management. · Deliver exceptional customer service by providing timely, accurate, and empathetic responses to partner needs. · Manage and track all support cases in the CRM system, ensuring timely resolution according to established SLAs. · Collaborate with Operations, Clinical, Finance, and Marketing teams to address partner issues and ensure consistent communication. · Provide onboarding, training, and ongoing guidance to all stakeholders on systems, processes, and best practices. · Collect feedback from partners to identify service improvement opportunities and contribute to continuous enhancement initiatives. · Support in the preparation of customer satisfaction reports, surveys, and partner business reviews. · At least 2 years of experience in customer support, account coordination, or partner management (preferably in healthcare or B2B environments). · Experience with CRM systems (Microsoft Dynamics preferred). · Fluent in English and Spanish; additional languages are an advantage.
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Customer Success Partner Advisor
hace 2 semanas
Castro, España Angel Aligner A tiempo completoIMPORTANT: only CVs inEnglishwill be reviewed and considered for the recruitment process.Angel Aligner is a global service provider of clear aligner technology, production, and sales. Since founded in 2003, we have been working on developing high-tech products to bring beautiful smiles and confidence to people around the world. Over the past 20 years we...
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Strategic Customer Success Manager
hace 1 semana
Castro, España Serrala A tiempo completoBarcelona, Spain (hybrid)Contract: full time / indefiniteLanguage(s): German (native speaker) and English (C1)Serrala is the global leader in finance process automation. For over 40 years, we have been advancing the office of the CFO with our award-winning suite of finance automation applications.Our solutions streamline all working capital-related...
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Vice President of Customer Success
hace 2 semanas
O Castro, España Prosperity A tiempo completoAbout the CompanyPuede obtener más detalles sobre la naturaleza de esta vacante y lo que se espera de los solicitantes leyendo la información a continuación.My client is a well-established, international B2B technology business operating in a subscription-based model, supporting enterprise customers across multiple European markets. The company is in a...
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Danish Speaking Customer Advisor
hace 4 semanas
Castro e Marzán, España Cross Border Talents A tiempo completoYou've got it. Here is the visually enhanced job description, presented without the table/box format in the "Language & Technical Skills" section, using bullet points for clarity instead.🇩🇰 Danish-Speaking Customer Service Representative for BookingThis is an exceptional opportunity for an empathic, solution-driven professional to join a leading global...
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Customer Success Agent
hace 2 semanas
Castro, España Angel Aligner A tiempo completoIMPORTANT: only CVs inEnglishwill be reviewed and considered for the recruitment process.Angel Aligner is a global service provider of clear aligner technology, production, and sales. Since founded in 2003, we have been working on developing high-tech products to bring beautiful smiles and confidence to people around the world. Over the past 20 years we...
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Project Manager Customer Success
hace 2 semanas
O Castro, España Orquest - Retail Smart Planning A tiempo completoAbout Us:Las cualificaciones, habilidades y toda la experiencia relevante necesaria para este puesto se pueden encontrar en la descripción completa a continuación.Orquest was born to serve the retail industry through Artificial Intelligence Workforce Optimization Software.Orquest’s mission statement is "Every customer must be a reference and success”...
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Customer Success Agent
hace 1 semana
Castro, España Angel Aligner A tiempo completoIMPORTANT : only CVs in English will be reviewed and considered for the recruitment process.Angel Aligner is a global service provider of clear aligner technology, production, and sales. Since founded in 2003, we have been working on developing high-tech products to bring beautiful smiles and confidence to people around the world.¿No sabe con seguridad qué...
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Customer Success Agent
hace 1 semana
Castro, España Angel Aligner A tiempo completoIMPORTANT : only CVs in English will be reviewed and considered for the recruitment process.Angel Aligner is a global service provider of clear aligner technology, production, and sales. Since founded in 2003, we have been working on developing high-tech products to bring beautiful smiles and confidence to people around the world.¿No sabe con seguridad qué...
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Customer Success Agent
hace 1 semana
Castro, España Angel Aligner A tiempo completoIMPORTANT : only CVs in English will be reviewed and considered for the recruitment process. La información a continuación detalla los requisitos del puesto, la experiencia esperada del candidato y las cualificaciones correspondientes. Who We Are: Angel Aligner is a global service provider of clear aligner technology, production, and sales. Since founded...
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Project Manager Customer Success
hace 3 días
Castro e Marzán, España Orquest - Retail Smart Planning A tiempo completoAbout Us:Orquest was born to serve the retail industry through Artificial Intelligence Workforce Optimization Software.Orquest's mission statement is "Every customer must be a reference and success" drives everything we do. We will continually listen to the changing needs of our customers to determine the direction of our software, service, and...
