ORDER TO CASH
hace 1 día
KEY RESPONSIBILITIES ¿Posee las habilidades y la experiencia adecuadas para este puesto? Siga leyendo para descubrirlo y envíe su solicitud. Order Management & Follow-up End-to-end management of the order lifecycle, ensuring accuracy of data, commercial terms and invoicing. Daily monitoring of order flows and proactive issue management. Cross-functional coordination with Supply Planning, Logistics, Finance, Sales and Marketing to ensure smooth execution. Customer Communication & Service Main point of contact for customers regarding order status, deliveries and issues. Efficient handling of multi-channel requests (email/phone) and incident resolution. Support to Account Managers and management of customer onboarding in internal systems. Incident Management Logging and follow-up of customer complaints and delivery issues. Coordination with warehouses and logistics providers to ensure timely resolution. Management of returns, replacements and communication of corrective actions. Reporting & Continuous Improvement Update and maintenance of data in ERP and CRM systems. Preparation of performance reports (KPIs, OTIF, order quality, lead times). Participation in process optimization initiatives and support for new tool implementations. UK Order-to-Cash Project Support in the implementation of the project while ensuring service continuity. Validation and update of the UK customer database. Coordination with the local UK team and occasional travel to London. SELECTION REQUIREMENTS – ESSENTIAL (UK-SPECIFIC) Languages: English and Dutch. Residence: Long-term residence in Barcelona or surrounding areas. Strong customer service orientation with excellent interpersonal skills. DESIRABLE REQUIREMENTS University degree in Business Administration, Supply Chain or a related field. Minimum of 2 years' experience in Customer Service, Order Management or Supply Chain support roles. Previous experience in multinational environments and/or the pharmaceutical sector will be a plus. PERSONAL ATTRIBUTES & SKILLS Proactive, solution-oriented profile with a strong team spirit. High sense of responsibility and accountability. Ability to remain calm under pressure with strong problem-solving skills. Knowledge of Spanish will be valued. Solid understanding of the Order-to-Cash process. Proficiency in ERP systems (SAP, Oracle) and MS Office tools. CONDITIONS Salary: €35,000 + 3% variable bonus (highly administrative role). Location: Office-based role in Barcelona. Remote work: 1.5 days per week. xsgfvud Office working hours.
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Order to Cash
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Barcelona, España Picking Farma A tiempo completoEl Order to Cash Support se encaragrá de las areas administrativas y de gestión pedidos entre el cliente ( Laboratorio ) y sus clientes finales, supervisadas por Order to Cash Specialist. **MAIN RESPONSIBILITIES/RESPONSABILIDADES PRINCIPALES** - Reporte y control pedidos generados en la Web Service - Seguimiento pedidos y grabación manual programa SAGE,...
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ORDER TO CASH
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Barcelona, Barcelona, España LHH A tiempo completoKEY RESPONSIBILITIESOrder Management & Follow-upEnd-to-end management of the order lifecycle, ensuring accuracy of data, commercial terms and invoicing.Daily monitoring of order flows and proactive issue management.Cross-functional coordination with Supply Planning, Logistics, Finance, Sales and Marketing to ensure smooth execution.Customer Communication &...
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IT Order to Cash Manager
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ORDER TO CASH
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Barcelona, España LHH A tiempo completoKEY RESPONSIBILITIES ¿Posee las habilidades y la experiencia adecuadas para este puesto? Siga leyendo para descubrirlo y envíe su solicitud. Order Management & Follow-up End-to-end management of the order lifecycle, ensuring accuracy of data, commercial terms and invoicing. Daily monitoring of order flows and proactive issue management. Cross-functional...
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Barcelona, España Arxada A tiempo completoArxada is a global leader in innovative solutions that protect our world. Our groundbreaking technologies, in-depth regulatory know-how, manufacturing and process development help our customers to safeguard nutrition, health and infrastructure efficiently through chemistry and biotechnology that enhance sustainability. ...
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IT Order to Cash Manager
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Barcelona, España Arxada A tiempo completoArxada is a global leader in innovative solutions that protect our world. Our groundbreaking technologies, in-depth regulatory know-how, manufacturing and process development help our customers to safeguard nutrition, health and infrastructure efficiently through chemistry and biotechnology that enhance sustainability. We offer a broad portfolio of...
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IT Order to Cash Manager
hace 2 semanas
Barcelona, Barcelona, España Arxada A tiempo completoArxada is a global leader in innovative solutions that protect our world. Our groundbreaking technologies, in-depth regulatory know-how, manufacturing and process development help our customers to safeguard nutrition, health and infrastructure efficiently through chemistry and biotechnology that enhance sustainability. ...
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Order To Cash
hace 3 semanas
Barcelona, España Hays A tiempo completoTe apasiona la gestión de la cadena de suministro y el trato con clientes? Por favor, lea detenidamente la siguiente descripción del puesto para asegurarse de que encaja con el perfil antes de enviar su solicitud.¡Esta oportunidad es para ti! Estamos buscando un/a Supply Chain Specialist con experiencia en Order to Cash y Customer Care para unirse a una...
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Order To Cash
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