Application Incident Management

Hace 2 días

Barcelona, Cataluña, España Darwin Recruitment Jornada completa 42.000 € - 70.000 €/año
Job title – L1 Application Support and Incident Management Client Location – Barcelona, Spain Remote work offering – Hybrid Client Industry – Financial Services Contract Length – 6 months Contract type – Freelance Project focus Our client is looking for an Application Support and Incident Management specialist to join a hybrid team in Barcelona, handling application incidents and service requests and keeping systems running smoothly for end users. Key skills and Experience required
- Minimum 1 year’s experience in Application Support and Incident Management
- Experience managing, troubleshooting and resolving application incidents and service requests
- Familiarity with ITIL processes and incident management
- Experience with ITSM tools such as ServiceNow
- Strong problem-solving, communication and stakeholder management skills