Technical Project Manager

Who we are

At QUIXOTIC, we are reshaping how modern energy companies operate. Our mission is to empower energy retailers and communities with intelligent, flexible, and automated technology—unlocking scalability, efficiency, and a more sustainable energy future.

We are a fast-growing EnergyTech company from Madrid combining deep industry expertise with cutting-edge AI to modernize operations, product configuration, and customer experience for utilities and energy communities. We foster an inclusive, collaborative, and flexible work environment where people can be themselves, grow continuously, and have a real impact on the energy transition.

What you will do

As a Technical Project Manager, you will be the bridge between our clients and our product/engineering teams. Your responsibility will be to ensure successful onboarding, stable operations, and continuous improvement of the QUIXOTIC platform across our client base.

You will work in:

Client Onboarding & Needs Analysis

- Lead onboarding processes for new clients, ensuring smooth adoption of the QUIXOTIC platform.
- Analyse client requirements and translate them into clear technical tasks and configurations.
- Build and maintain strong client relationships, acting as a trusted advisor across their lifecycle.

Daily Support & Technical Troubleshooting

- Provide day-to-day operational support, ensuring clients have a reliable and frictionless experience.
- Investigate and resolve issues using Python, Postman, and SQL—from validating API calls to checking data consistency.
- Identify recurring patterns and propose product or process improvements.

Project & Team Coordination

- Manage and coordinate a small internal team (2–3 people), assigning tasks and ensuring delivery quality.
- Prioritize requests, plan workloads, monitor progress, and manage expectations with clients and internal stakeholders.
- Work closely with Product, Engineering, and Operations to align client needs with product evolution.

International Clients Support

- Support our international growth by managing onboarding and support processes in English. Additional EU languages to be positively considered.
- Lead calls, write documentation, and conduct technical follow-ups with international clients and partners.

About you

- Strong technical ability: debugging, running basic Python scripts, validating API responses with Postman, writing and understanding SQL queries.
- 2–5 years of experience in roles such as Technical Project Manager, Technical Account Manager, Onboarding Specialist, CX Engineer, or similar.
- Experience in SaaS, technical onboarding, support, or project delivery.
- Ability to coordinate small teams and structure work efficiently.
- Excellent communication skills and a client-centric mentality.
- Spanish and English proficiency is mandatory (you will work with international clients daily).
- Organised, proactive, and solution-oriented.

Nice to have

- Experience in EnergyTech, utilities, billing, or complex data products.
- Knowledge of backend concepts, microservices, cloud infrastructure, or QA methodologies.
- Familiarity with ticketing, documentation, and project management tools (Jira, Confluence, Notion).
- Additional EU languages (Italian, French, German) to be positively considered.

What we offer

- 45k salary + variable
- Remote-first culture, with offices available in Madrid and Barcelona
- Opportunity to influence and shape the growth of a high-potential EnergyTech company
- Collaborative environment with high ownership and autonomy
- Work on meaningful challenges that help transform the energy sector

Ready to join us?

Help us drive the digital transformation of the energy industry.

Learn more at: https://www.quixotic.energy/work-in-energy