French and Italian Tech Supporter
hace 6 meses
**Are you passionate about providing prime service to your colleagues in a fast-moving fashion environment, where no two days are the same and the demand for quick high-quality service is high?**
Then this is your chance to be part of the exciting journey in developing our global Frontline Support Services department into a true service organization that provides service excellence to colleagues across the world.
**Your Personality**
As a person, you thrive in a dynamic and ever-changing environment where no two days are ever the same. You will communicate with many different users across cultures, so it is essential that you have excellent communication skills and are able to meet the users at their level of competence. In addition, you must be able to show understanding and empathy for the users’ situation and guide them through a solution, while setting clear expectations for the user in the process. You see challenges rather than problems and gain energy by talking to users and helping them solve their issues.
Let us help you grow
**The Department**
We are a department of around 60 employees, so we put a lot of energy into generating a great sense of team spirit alongside a high degree of ownership and dedication to providing service excellence to our customers. Therefore, it is important to us that you are a natural team player looking for the chance to contribute with your service minded, positive and proactive attitude.
We take pride in training our new colleagues intensively. We offer a thorough onboarding program to ensure, that both you and your colleagues are happy from day one. You start out with a buddy, who will assist you getting ready and prepared for your new role.
Joining us, you will experience a dynamic work environment with a positive and informal atmosphere.
**Your Responsibilities**
- You will have a key position in providing TECH support our more than 2000 fashion stores in Europe. We are responsible for solving incidents and service requests to ensure that our colleagues can focus on their responsibilities.
- Ensure that all registration is done according to guidelines (ITIL)
- Drive user behavior to increase self-service
- Participate in the continued optimization of the global TECH Service Desk
- Act as users’ advocates in TECH and follow through on tickets.
**Your Qualifications**
- Experience with POS systems would be an advantage
- Basic grasp in troubleshooting hardware and software products
- Understanding network concepts
- Good analytical and problem-solving skills
- Outstanding interpersonal skills and great team player
- Strong communication skills
- Must be able to accommodate a flexible work schedule/some weekend
- Fluent in written and spoken French and Italian
- Affinity and flair for IT/ technical solutions
**Your Benefits**
- Private health insurance from the first day
- 25 vacation days + 10 National Holidays that are added to your vacation allowance
- €120 voucher to spend on clothes from our brands
- Opportunity to buy clothes from our brands every season at more than 50% discount
- Cantina service in the office. Bestseller pays 70% of the monthly price
- Regular social events and team building activities
- Possibility to work 2 days a week from home
LI-Hybrid
-
German & French Supporter
hace 5 meses
Malaga, España BESTSELLER A tiempo completo**Are you passionate about providing prime service to your colleagues in a fast-moving fashion environment, where no two days are the same and the demand for quick high-quality service is high?** Then this is your chance to be part of the exciting journey in developing our global Frontline Support Services department into a true service organization that...
-
French Junior Supporter
hace 6 meses
Malaga, España BESTSELLER A tiempo completo**Are you passionate about providing prime service to your colleagues in a fast-moving fashion environment, where no two days are the same and the demand for quick high-quality service is high?** Then this is your chance to be part of the exciting journey in developing our global Frontline Support Services department into a true service organization that...
-
Looking for German
hace 5 meses
Malaga, España Find My Guides A tiempo completoFind my guides are looking for passionate and knowledgeable hosts to join our team in Malaga to deliver private and personalised walking experiences to small groups of travellers. As a Find My Guide host you don’t need to be a professional tour guide. We are looking for people who are passionate about their city and want travellers to love it as much as...
-
German & English Tech Supporter
hace 6 meses
Malaga, España BESTSELLER A tiempo completo**Are you passionate about providing prime service to your colleagues in a fast-moving fashion environment, where no two days are the same and the demand for quick high-quality service is high?** Then this is your chance to be part of the exciting journey in developing our global Frontline Support Services department into a true service organization that...
-
French and Flemish Speaking Account Manager
hace 5 meses
Malaga, España Webhelp A tiempo completo**Location** - Málaga, Spain**Language** - French*** **Description**: **Why join us** Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day. We are looking for a** **French and Flemish Speaking Account Manager** **to join our exciting projects, with leading...
-
Cloud Licensing Associate
hace 5 meses
Malaga, España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment has partnered with a leading BPO company which supports top tech brands in providing exceptional customer care. We’re looking for a Dutch/Flemish and French-speaking Cloud Licensing Associate who will work with the Renewal Specialists and the Senior Account Managers to secure the customers renewal agreement on time, helping to...
-
Flemish and French Speaking
hace 6 meses
Malaga, España Webhelp A tiempo completo**Location** - Málaga, Spain*** **Description**: **Why join us** Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day. We are looking for a **Flemish and French speaking - Licensing Associate** to join our exciting projects, with leading brands from tech,...
-
Tour Guide English
hace 5 meses
Malaga, España Guydeez A tiempo completoGuydeez is looking for passionate and knowledgeable hosts to join our team in **Malaga** to deliver private and personalised walking experiences to small groups of travellers. As a Guydeez host you don’t need to be a professional tour guide. We are looking for people who are passionate about their city and want travellers to love it as much as they...
-
Tour Guide English
hace 5 meses
Malaga, España Guydeez A tiempo completoGuydeez is looking for passionate and knowledgeable hosts to join our team in **valletta** to deliver private and personalised walking experiences to small groups of travellers. As a Guydeez host you don’t need to be a professional tour guide. We are looking for people who are passionate about their city and want travellers to love it as much as they...
-
French Speaking Customer Representative
hace 5 meses
Malaga, España Webhelp A tiempo completo**Advisor** **Location** - Málaga, Spain**Language** - French*** **Description**: **Why join us** Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day. We are looking for** French Speaking Customer Representative **to join our exciting projects, with leading...
-
Cloud Account Manager with French
hace 5 meses
Malaga, España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment has partnered with a leading BPO company that supports top tech brands in providing exceptional customer care. We're looking for a French-speaking customer-facing Account Manager to execute the engagement and drive partner hand-off, provide initial face/voice to the customer, and drive sales. Position: Account Manager Location:...
-
Italian Speaking
hace 6 meses
Malaga, España Webhelp A tiempo completo**Location** - Málaga, Spain**Language** - Italian*** **Description**: **Why join us** Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day. We are looking for an **Italian speaking - Licensing Associate** to join our exciting projects, with leading brands...
-
French Speaking Inside Sales Representative
hace 5 meses
Malaga, España Webhelp A tiempo completo**Sales** **Location** - Málaga, Spain**Language** - French*** **Description**: **Why join us** Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day. We are looking for a** **French Speaking Inside Sales Representative** **to join our exciting projects, with...
-
Inside Sales Representative
hace 6 meses
Malaga, España Webhelp A tiempo completo**Sales** **Location** - Málaga, Spain**Language** - French*** **Description**: **Why join us** Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day. We are looking for a** Inside Sales Representative - French Market **to join our exciting projects, with...
-
French Speaker Inside Sales Representative
hace 5 meses
Malaga, España Webhelp A tiempo completo**Sales** **Location** - Málaga, Spain**Language** - French*** **Description**: **Why join us** Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day. We are looking for a** French Speaker Inside Sales Representative **to join our exciting projects, with...
-
Inside Sales Representative- French Market
hace 5 meses
Malaga, España Webhelp A tiempo completo**Sales** **Location** - Málaga, Spain**Language** - French*** **Description**: **Why join us** Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day. We are looking for an **Inside Sales Representative - French Market **to join our exciting projects, with...
-
Inside Sales Representative
hace 5 meses
Malaga, España Webhelp A tiempo completo**Sales** **Location** - Málaga, Spain**Language** - French*** **Description**: **Inside Sales Representative - French market*** **Why join us** Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day. We are looking for an **Inside** **Sales Representative -...
-
French Speaking Demand Response
hace 5 meses
Malaga, España Webhelp A tiempo completo**Location** - Málaga, Spain**Language** - French*** **Description**: **Why join us** Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day. We are looking for a **French Speaking -** **Demand Response** **to join our exciting projects, with leading brands from...
-
Cloud Account Manager
hace 5 meses
Malaga, España JUJUR A tiempo completoPosition: Dutch/Flemish and French Cloud Account Manager Location: Hybrid (two days a week at the office) in Benalmádena, Spain Employment type: Full-time Remuneration: Base salary + performance bonus. **DUTIES AND RESPONSIBILITIES**: - Be the first and main contact point for Cloud technology customers - small and medium businesses - Leverage social,...
-
French-speaking Inside Sales Representative
hace 5 meses
Malaga, España Webhelp A tiempo completo**Sales** **Location** - Málaga, Spain**Language** - French*** **Description**: Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day. We are looking for a** French-speaking Inside Sales Representative **to join one of our exciting projects. What...