Data Center Day Technician

hace 2 meses


Las Rozas de Madrid, España NTT Global Data Centers EMEA GmbH A tiempo completo

As the **Data Center Technician**, you will be responsible for the completion of inspection, maintenance, commissioning and servicing work on high-availability technical building installations. This includes medium voltage systems, emergency power systems, UPS systems, refrigeration, air conditioning and climate control systems. These systems are managed according to the employee’s specific qualifications.

**Your Responsibilities**
- Installation and supervision of electrical and mechanical installations as well as execution and supervision of maintenance activities
- Handling all incoming customer requests
- Assisting in handling all the day-to-day operational and technical tasks in order to adhere to agreed SLAs with clients and to maximize client satisfaction
- Resolving customer queries, or escalating customer service requests to effectively resolve the query
- Supervision of contractors who prepare and execute facility projects that include replacement, upgrade and improvement of data center infrastructure systems
- Preparation and support of customer implementation projects
- Maintain detailed written records of all work activities

**Your Profile**
- Degree, or equivalent vocational qualification in a technical related field and strong technical skills
- Previous data center / critical building infrastructure experience
- Comprehensive knowledge of critical infrastructure i.e. diesel generators, UPS and cooling systems
- Extensive computer knowledge
- Knowledge of network systems (helping hands and other services)
- Good in (technical) English, both in speech and writing and fluent in Spanish
- Independent, reliable and efficient approach to work
- Good team player, highly motivated
- Flexibility towards working hours, willing to work in a 24/7 on-call schedule and in a 24/7 shift pattern if required



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