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Field Service Engineer

hace 4 meses

Madrid, España ABB A tiempo completo

**Field Service Engineer**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
In this position, you will provide technical support for Service in Motors and Generators in Spain, delivering superior, professional service, remotely or on-site. Your hands-on experience and knowledge of customer needs will help you not only to build strong customer relationships, but also to actively identify and develop new business opportunities.

**This position reports to**:
Field Service Manager

**Your responsibilities**:

- Providing remote or on-site technical support for customers.
- Exceeding customer expectations by appreciating and anticipating current and potential needs.
- Troubleshooting potential equipment failures and proactively taking measures to offset/prevent and inform internal partners.
- Coordinating logistics of resources and spare parts for all site Service jobs.
- Suggesting product and process improvements within the business to enhance operations and customer service.

**Your background**:

- More than 2 years of experience in workshop services or on-site services, working as Field Service Engineer with rotary machines, motors and generators.
- Sound knowledge of and hands-on experience in servicing, maintaining, commissioning, and repairing of Motors and generators.
- Sound knowledge of digitalization and condition monitoring tools.
- Knowledge of Microsoft office, AutoCAD, SAP,
- Ability to travel to Europe, Spain mainly.
- A collaborative, solution-focused approach and strong written and spoken communication skills.
- A Mechanical and/or electrical engineering degree.
- Drive license.
- Professional English level.

**Benefits**:

- Meal allowance
- Flexible work practices
- Company mobile phone
- Wellbeing program
- Employee Share Acquisition Plan

**More about us**: