Engagement Manager
hace 4 semanas
**Sales**
**Location**
- Málaga, Spain**Language**
- German***
**Description**:
**Microsoft ISV**
**Success Development Specialist (SDS) Job Description**
Individual contributor role, responsible for onboarding, activating, nurturing and growing a selected list of ISVs by providing concierge services linked to ISV Market Place Application Publication.
- Be the first contact point, deliver a strong first impression and set the foundation for long term partner relationship.
- Define reason for call talk track - designed for consistent repeatable execution.
- Product/Offering focus - focuses on offering specific to target audience.
- Obsess over Microsoft’s customers and prospects to deliver a world-class customer engagement experience.
- Position competitive offerings and solutions in the context of customer needs and experiences.
- Collect feedback from customers and articulate it back to the business: “Voice of Partner”.
- Meet and exceed targets for:
- ISV Onboarding: per month 800 ISVs in “Approved” and 800 ISVs in “Onboarded” status.
- ISV Activation: 70% of engaged ISVs are consuming at least 1 benefit, 60% of engaged ISVs are consuming at least 3 or more benefits
- ISV Nurturing & Monthly Engagement: 70% of post-kickoff call applicants engaged monthly, # of ISVs in Publish & Grow stages, # of activities completed (with 48 business hours SLA of assignment)
**We offer**:
- Full time (39 hours/week) and a long-term contract.
- Schedule: Monday to Friday from 09:00 - 18:00.
- Salary: 23.000 euros gross/year + up to 4.000 euros gross/year in bonus.
- 23 working days of paid annual leave (generated on the basis of the calendar year and in proportion to time worked)*
- Start date: Immediate
- Holidays: 23 working days of paid annual leave (generated on the basis of the calendar year and in proportion to time worked)*
**Skills Needed**
- Bachelor’s Degree in Business Management, IT, Marketing or related field
- Minimum requirements: 2 years (+) sales and marketing experience, 1 year (+) account management experience, 1 years (+) IT industry experience
- Sales skills - Familiar with modern selling techniques, consistently executes core messaging strategy, can navigate to decision makers, and establish clear next steps
- Business Operations - Ability to accurately document call outcomes and notes
- Industry knowledge - basic understanding of target industry, ability to deliver provided messaging on solutions
- Fluency with basic productivity tools (Outlook, O365, web conferencing tools) and experience using CRM system is required
- Baseline understanding and passion for cloud technologies and changing the world
- Strong written and verbal communication skills and use of professional business language
**Language skills**:
English: Intermediate or Fluent (verbal and written)
German: Fluent or Native (verbal and written)- The period of holiday entitlement is fixed by mutual agreement between the company and the employee.
RRQ23-002088-1-GERMANY
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