Customer Care Representative German Market
hace 4 semanas
**Avis Budget Group Contact Centre** wants to provide a world class customer experience and that’s why is looking for a motivated **Customer Care Representative**. So, i f you are passionate about customer satisfaction and high performance, and by the way you are looking for a multicultural, friendly, and supportive working environment, then you are ready to be part of our team.
**Your role will involve**:
- Solving problems of customer issue by providing appropriate information and excellent customer support and service. All activities are engaged in establishing and enhancing the satisfaction of internal and external customers.
- Delivering an excellent Customer Care and to be a key enabler in Customer Care to achieve quality objectives and standards.
- Supporting the Customer Care model by providing exceptional customer service, maintaining quality relations with existing customers and recognizing cross-selling opportunities.
**We offer**:
- Full time permanent contract starting on the 3rd of April (39 hours per week)
- Monday to Friday (shifts from 9h to 18h)
- Work from home 3 days a week optional
- 24508 euros gross per year
- Challenges
- VIP District Discounts
- 40% discounts in car rental
- Ticket restaurant and free car rental after one year in the company
- Fun & healthy activities
- Multicultural and excellent environment in Barcelona’s World Trade Center
- Global mobility opportunities
- Excellent initial online and ongoing training and mentoring (paid from the very first day)
**Requirements**:
- German mother tongue level
- Upper Intermediate English level
- Previous experience in customer service
- Familiar with Office
**Driven to be the best together**
Barcelona
Spain
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