Customer Care Representative Fluent in German

hace 3 semanas

Barcelona, España Avis Budget Group A tiempo completo

**Avis Budget Group Contact Centre** wants to make a difference and that’s why is looking for a motivated **Customer Care Representative** to join our Customer Care team. I f you are passionate about customer satisfaction and high performance, and by the way you are looking for a multicultural, friendly and supportive working environment, then you are ready to be part of the team.
**Your role will involve**:

- Solving problems of customer issue by providing appropriate information and excellent customer support and service. All activities are engaged in establishing and enhancing the satisfaction of internal and external customers.
- Delivering an excellent Customer Care and to be a key enabler in Customer Care to achieve quality objectives and standards.
- Supporting the Customer Care model by providing exceptional customer service, maintaining quality relations with existing customers and recognizing cross-selling opportunities.

**We offer**:

- Full time permanent contract
- Monday to Friday 9am to 5:30pm shift
- Work from home 3 days a week optional
- 24600 euros gross per year plus monthly challenges
- VIP & car rental discounts
- Fun & healthy activities
- Multicultural and excellent environment in Barcelona’s World Trade Centre
- Global mobility opportunities
- Excellent initial and ongoing training & mentoring (paid from the very first day)
- Life insurance after 6 months
- Ticket restaurant car & free car rental after one year

**Requirements**:

- German as mother tongue level
- Upper Intermediate English level
- Previous experience in customer service
- Familiar with Office

**Driven to be the best together**
Avis Budget Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Barcelona
Spain

**Job Types**: Full-time, Permanent

**Salary**: 24,600.00€ - 27,000.00€ per month

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