Customer Care Representative Fluent in Norwegian or

hace 4 semanas


Barcelona, España Avis Budget Group A tiempo completo

**Avis Budget Group Contact Centre** wants to provide a world class customer experience and that’s why is looking for a motivated **Customer Care Representative**. So, i f you are passionate about customer satisfaction and high performance, and by the way you are looking for a multicultural, friendly, and supportive working environment, then you are ready to be part of our team.
**Your role will involve**:

- Solving problems of customer issue by providing appropriate information and excellent customer support and service. All activities are engaged in establishing and enhancing the satisfaction of internal and external customers.
- Delivering an excellent Customer Care and to be a key enabler in Customer Care to achieve quality objectives and standards.
- Supporting the Customer Care model by providing exceptional customer service, maintaining quality relations with existing customers and recognizing cross-selling opportunities.

**We offer**:

- Full time permanent contract (39 hours per week)
- Monday to Friday (shifts from 9h to 18h)
- Work from home 3 days a week optional
- 24508.22 euros gross per year
- VIP District Discounts
- 40% discounts in car rental
- Ticket restaurant and free car rental after one year in the company
- Fun & healthy activities
- Multicultural and excellent environment in Barcelona’s World Trade Center
- Global mobility opportunities
- Excellent initial online and ongoing training and mentoring (paid from the very first day)

**Requirements**:

- Norwegian or Danish as mother tongue level
- English fluent
- Previous experience in customer service
- Familiar with Office

**Driven to be the best together**
Barcelona
Spain



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