Customer Care Representative French Market

hace 1 semana


Barcelona, España Avis Budget Group A tiempo completo

**Avis Budget Group Contact Centre **wants to become the best car rental company in the world, and you can help us to achieve it becoming our **Customer Care Representative **in Barcelona **. **Here you will meet a young, international, and welcoming team, working together to offer our customers the best possible experience.

**Your role will involve**
- Solving problems of customer issue by providing appropriate information and excellent customer support and service.
- Delivering an excellent Customer Care and to be a key enabler in Customer Care to achieve quality objectives and standards.
- Supporting the Customer Care model by providing exceptional customer service, maintaining quality relations with existing customers and recognizing cross-selling opportunities.

**We can offer you**
- A full-time permanent contract (39 hours a week)
- 24500-euro salary gross per year plus challenges
- Monday to Friday 9am to 5:30pm shift (no weekends at all)
- 3 weeks training fully paid
- Work from home 3 days a week just if you want to (after training and probation period)
- 40% discount on car rentals
- VIP District discounts
- Fun & healthy activities (like physiotherapist at the office)
- Life insurance after 6 months
- Free training & courses & more benefits after one year in the company
- The best location with sea views in Barcelona World Trade Centre
- Global mobility opportunities & growth

**And you just need**
- French native level
- English upper intermediate
- Previous experience in customer service

**Driven to be the best together**

Barcelona

Spain



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