Service Design Msh

hace 2 semanas

Malaga, España Vodafone A tiempo completo

Would you like to be part of our new adventure in Malaga? Vodafone Group is launching its new technological HUB, an international center of excellence dedicated to research and development of technical solutions, such as Secure Networks, 5G and 6G development, Open RAN, IoT, MPN & MEC and UCC for Vodafone Business, platforms and enterprise solutions.

Come and join us to create the future together

The Service Designer MSH has the following responsibilities:
Ensuring that the e2e solutions include service functions which are automated (e.g. API provisioning) and self-serviceable as much as possible
Creation of the Service Design Specification documents, adhering to the E2E industrialization framework and standards, for industrializing the E2E solutions for various market deployments
Cooperate with and coordinate different departments of the company (e.g. customer and product lines of Marketing Dept Commercial/Legal Dept., Product lines of Customer Service Dept., Support centre etc.) and get necessary support and acceptance of the service solution proposals.
Leading all activities associated with the planning, feasibility determination and scoping of standard and market-specific service solutions

**What you bring?**

Proven knowledge of customer lifecycle design (sell, build, run) as well as a good understanding of impacts to underlying technology and support systems
Strong e2e understanding of the service design from Sell, Build and Run including expertise in operational processes and systems in the Enterprise Services domain
Excellent interpersonal skills and able to adjust own style to suit audience and achieve objectives

**What we offer?**

We offer possibility to work in hybrid (3 days per week working from home).
Competitive salary.
Summer intensive schedule ( 8:00 am-15:00 pm).
Health Insurance.
Life insurance.
25 vacation days + December 24 and 31.
Restaurant tickets.
Online training.
4 weeks per year to work from anywhere in Spain.

**Why Vodafone?**

“We recognize and celebrate the importance of diversity and inclusivity in our workplace so that we are as diverse as the customers and communities we serve. We do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social or marital status.”

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