IT Business Analyst Msh

hace 2 semanas

Malaga, España Vodafone A tiempo completo

**Description**:
Would you like to be part of our new adventure in Malaga? Vodafone Group is launching its new technological HUB (MSH), an international center of excellence dedicated to research and development of technical solutions, such as Secure Networks, 5G and 6G development, Open RAN, IoT, MPN & MEC and UCC for Vodafone Business, platforms and enterprise solutions.

Come and join us to create the future together

The **Service Solution Designer** is responsible for developing service/user processes and business designs to support a diverse range of Enterprise Business Unit and Local Market capabilities - in line with our targeted strategic growth areas.

The role of has the following responsibilities:

- Responsible for feasibility, design and timely transition to in-life of Enterprise Products service solutions/operating models driven by customer experience and cost-to-serve.
- Interpretation of commercial product / business requirements into impacts and requirements on operational processes and IT
- Cooperating with and coordinating different departments of the company at central and local level, e.g. Product Management, Legal & Regulatory, operational support and obtain necessary support for the definition of service solution proposals.
- Supporting the selection of suppliers to deliver shared & managed services: define requirements, select supplier, and participate in contract negotiation.
- Able to manage small to medium scale service delivery for centrally provided/supported enterprise products

**What you bring**:

- Proven knowledge of, and process design experience within core Telecom operational processes & related systems (ITIL, eTOM)
- Ability to relate fixed and mobile network technology, processes, IT and people/organisation to provide a coherent solution with a strong focus on the customer experience
- Strong facilitation and negotiation skills, having worked within multi-disciplinary virtual teams, ideally in the telecoms or IT sector, providing complex solutions

**Why Vodafone?**
At Vodafone we are concerned about being a company committed to diversity as an engine of change. We are proud to offer equal opportunities regardless of race, nationality, cultural origin, sex, age, marital status, sexual orientation, gender identity, disability and religious or political beliefs.

**We offer**:

- Possibility of hybrid working
- Direct Contract with Vodafone VOIS
- Competitive salary
- Intensive Summer Hours (8:00 am-3:00 pm).
- Social benefits
- Flexible retribution plan
- Training plan
- 25 days of vacation + December 24 and 31.
- Tickets Restaurant

LIHybrid

ID SF 207828

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