Market Manager

hace 2 semanas

Mallorca Illes Balears provincia, España Hotelbeds A tiempo completo

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.

JOB DESCRIPTION:

- Are you looking to develop your commercial career within _
- a leading, fast-paced,_
- customer focused, global travel _
- services organization?_

Hotelbeds is the world’s leading bedbank. Our in-house technology helps connect over 60,000 travel providers across more than 180 countries with travel sellers representing more than 170,000 hotels, 24,000 transfer routes and 18,000 travel activities.

Our passion is to be the power choice for partners and travelers worldwide, and we inspire all our colleagues to “Move fast, dream big and make the difference”

The scope of the role belongs to Digital Sourcing, in the Bedbank division in Hotelbeds group. This role reports to the Regional Market Manager. They are divided in geographical areas and/or hotel chains (depending of the location of the chain headquarter) or clusters.

The Market Manager develops and establishes relationships with suppliers, strategically manages inventory (mainly competitiveness and availability) and handles large, non-core portfolios. The main responsibility is to get the best contracting conditions and maximize benefits.

Special conditions: -Market Managers could work locally or homebased. The usual career path is to be promoted to a Core Contract Manager role or any leadership role, given the right skill set and previous expertise.

Accountabilities:
- Negotiating and contracting renewal conditions: rate, inventory, offers, release periods, marketing contributions, overrides, cancellation policy by conducting virtual contacts by call or Teams.- Act as the remote key point contact for accommodation supplier vendors to maintain the relationship for matters related to contracting, operational, commercial or financial activities- Upload low complexity contracts, promote uploading and updating of quality contents by hotels through Maxiroom (HBG Extranet)- Ensure delivery of full and correct hotel contents to the OSC.- Explain tools and procedures to suppliers providing real time and video recorded training, creating materials and contact support information.- Ensure suppliers comply with Health&Safety quality requirements assisting our H&S specialist agents- Prioritize and turn around campaigns and opportunities received through Saleforce- Understand, analyze and identify business trends and opportunities in the destination from region ´s trading report, destination news and events.- Acquisition of new hotels

Requirements & Skills:
- Education: University degree (Tourism will be desirable)- Languages: Native or bilingual level of the local language, very advanced level of English- Experience: 2-4 years of experience- Knowledge: MS Office: advanced level. Atlas: Medium level. Accelerate: Medium level. Salesforce or any other CRM: High level.- Soft Skills: Organizational Skills, Customer focused, Attention to detail, Teamwork, Negotiation & Influencing, Continuous improvement, Analytical view, Initiative.

You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.

As well as an attractive benefits package you will be able to work:
- Within an innovative, engaging and multicultural environment.- Have the opportunity to build strong and lasting business relationships and friendships from around the world.- Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

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