Account Manager

hace 2 semanas

Madrid, España DoubleVerify A tiempo completo

**Account Manager - Madrid**

About DoubleVerify

**What you'll do**

The Account Manager is responsible for servicing all aspects of customer accounts and relationships, a critical role. He/she will oversee all aspects of campaigns across kick-off, implementation, launch, reporting, remediation, and billing. The Account Manager will work closely and collaboratively with Sales, Implementation, Product Management, Engineering, and Finance teams to deliver world class customer service and solutions to market. The Account Manager plays an integral role in recommending and implementing strategies for driving ongoing client product needs and will be responsible for educating customers about all aspects of the DoubleVerify product suite, and how products can be leveraged to meet their goals and objectives.
- Responsible for proactively managing the day-to-day Agency and/or Network partner relationships of assigned accounts.
- Provide strategic and tactical client service to complex, high touch customer base.
- Proactively oversee assigned portfolio, identifying growth opportunities and up-sell potential within existing client base.
- Hands on management of client business processes including, but not limited to onboarding and implementation, reporting and proactive remediation, and billing.
- Ensure the quality of services and solutions, including satisfactory resolution of all support requests, and troubleshooting of all reporting, ad-serving, or data issues.
- Organize and conduct kick-off and on-going calls with clients and internal teams to understand campaign deliverables.
- Compile performance evaluations for each client, highlighting the DoubleVerify value proposition throughout.
- Monitor and report campaign performance to ensure delivery and billing and extracts insight from reports.
- Facilitate and ensure contract billing process is administered with quality in a timely manner.
- Understand and effectively communicate DoubleVerify's value proposition, technology, and partnerships as relates to growth of current and prospective client accounts.
- Successfully manage customer expectations throughout the campaign lifecycle.
- Develop and maintain strong, active relationships with clients at both senior and mid-management levels.
- Finesse sometimes complicated relationships across Advertisers, Agencies, Networks, Publishers, and 3rd Party Technology partners.
- Participate in client meetings to understand partner goals and objectives.
- Manage and/or participate in ongoing process improvement initiatives.
- Close the feedback loop internally by providing customer insights on ways DoubleVerify may improve products and services.
- Other responsibilities may be required such as attending offsite meetings, conferences or industry events, etc. as necessary.
- Special projects as identified by management

**Who you are**
- Experience in Sales or Account Management with a deep understanding of the online advertising industry.
- Bachelor's Degree or equivalent/higher level of education.
- Exceptional command of Microsoft Excel and PowerPoint.
- Direct experience working at one or more of the following: advertising agency, publisher, ad network or demand side platform.
- Experience with Ad Serving technology
- Fluent German & English language skills
- Comprehensive understanding the online media marketplace.
- Experience managing online media products and technologies such as experience with creative trafficking, campaign management, or ad serving.
- Self-motivated, independent thinker and a team player, who will hit the ground running.
- Proven ability to handle multiple deliverables with tight deadlines, manage competing priorities, and consistently perform in high pressure environments.
- Outstanding written and verbal communication skills, capable of conveying issues clearly, making points concisely and ensuring successful overall communication channels.
- Ability to interact and communicate effectively with all levels of management including senior executive level.
- Organized with a rigorous attention to detail, drive for excellence, and a positive "can-do" approach.
- Passion and desire to play a key role in driving a new business to success in the advertising technology space.

  • Account Manager

    hace 2 semanas

    Madrid, Madrid, España GrabJobs A tiempo completo

    We are in need of a hardworking Account Manager FR Barcelona, Spain to join our inspiring team at Carts Guru in Barcelona.Growing your career as a Full Time Account Manager FR Barcelona, Spain is a promising opportunity to develop beneficial skills.If you are strong in decision-making, problem-solving and have the right aptitude for the job, then apply for...

  • DHK- Account Manager

    hace 2 semanas

    Madrid, España GrabJobs Teletrabajo Freelance A tiempo completo

    Desde Walters People seleccionamos un Account Manager para trabajar en una importante empresa multinacional que comercializa medios de pago (retail technology)**Sobre la posición**:te encargarás del desarrollo de negocio, así como la gestión de la cartera de clientes de la zona asignada, teniendo que tener disponibilidad para viajar y pernoctar fuera de...

  • Account Manager

    hace 4 semanas

    Madrid, España Page Personnel España A tiempo completo

    La persona seleccionada como Account Manager (Amazon), entre sus funciones estarán: - Experiência demostrada en el crecimiento de marcas y negocios de manera rápida y rentable en Amazon Marketplaces, mercado internacionales (EE. UU., Canadá y el Reino Unido)-Gestión completa de clientes a través de un enfoque consultivo de negocio a consumidor con...

  • DHK- Account Manager

    hace 2 semanas

    Madrid, Madrid, España GrabJobs A tiempo completo

    Desde Walters People seleccionamos un Account Manager para trabajar en una importante empresa multinacional que comercializa medios de pago (retail technology)Sobre la posición:te encargarás del desarrollo de negocio, así como la gestión de la cartera de clientes de la zona asignada, teniendo que tener disponibilidad para viajar y pernoctar fuera de...

  • Account Manager

    hace 4 semanas

    Madrid, España Walters People A tiempo completo

    Desde Walters People, buscamos Account Manager, para incorporar en plantilla de un cliente final con un producto propio, basado en SaaS. Buscamos un perfil con: - Experiência en venta tecnológica. - Experiência o conocimiento en SaaS. - Nível medio de inglés. - Ganas y motivación para trabajar con objetivos mensuales. Contrato directo con el cliente...

  • Account Manager

    hace 3 semanas

    Madrid, España Walters People A tiempo completo

    Desde Walters People, buscamos Account Manager, para incorporar en plantilla de un cliente final con un producto propio, basado en SaaS.Buscamos un perfil con:- Experiência en venta tecnológica.- Experiência o conocimiento en SaaS.- Nível medio de inglés.- Ganas y motivación para trabajar con objetivos mensuales.Contrato directo con el cliente final de...

  • Key Account Manager

    hace 3 semanas

    Madrid, España Faststream A tiempo completo

    Key Account Manager Madrid, Community of Madrid Key Account Manager Madrid Madrid, Community of Madrid, ES Faststream is currently recruiting for a Key Account Manager to join an independent expert in assurance and risk management. They are seeking talent to join their team in Spain. The roleAs Key Account Manager you will be one of the main points of...

  • Key Account Manager

    hace 4 semanas

    Madrid, Madrid, España Talent Search People A tiempo completo

    Si tienes experiencia como Key Account Manager desarrollando mercado en el sector del transporte o la logística y abriendo mercado internacional, eres la persona que estamos buscando.

  • Account Manager

    hace 3 semanas

    Madrid, Madrid, España GrabJobs A tiempo completo

    funciones:encargado de ejecutar la estrategia de ventas para el mercado español. captar y convertir nuevos clientes B2B en e-commerce y logística en territorio español (foco en Catalunya y Madrid). mantener base de clientes activa, realizando cadencia comercial de acuerdo con segmentación de cada empresa en CRM (Hubspot). atender peticiones de clientes a...

  • Key Account Manager

    hace 7 días

    Madrid, España Hedima A tiempo completo

    Descripción de la ofertaProceso de selección continuo.FuncionesBuscamos varios Key Account Manager para unirse a nuestro equipo comercial de Madrid, desarrollando y manteniendo relaciones estratégicas con nuestros clientes clave y no clientes. El Key Account Manager será responsable de identificar y desarrollar oportunidades de negocio en clientes...

  • Account Manager

    hace 3 semanas

    Madrid, España Amperio A tiempo completo

    **Job Overview**: We are looking for a professional and devoted Account Manager for our Sales Department in Spain. As an Account Manager, your responsibilities are to acquire new clients and provide customer support and ensure long term relationships with the customers. You will also be responsible to assist in the processing and analysis of client data and...

  • Account Manager

    hace 4 semanas

    Madrid, España GroupM A tiempo completo

    La misión de la figura del Account Manager está centrada en el desarrollo y ejecución de estrategias diseñadas por el Director de Client Leadership. La persona en este rol actuará como nexo entre las áreas estratégicas y tácticas, garantizando la satisfacción del cliente y alineando sus acciones con los objetivos y valores de la...

  • Account Manager

    hace 1 semana

    Madrid, España Montarelo Consulting A tiempo completo

    Nuestro cliente Se trata de una empresa partner Platinum de Colt Telecom, con más de 10 años en el mercado y amplia cartera de clientes. La persona seleccionada será contratada directamente por nuestro cliente. Descripción de la posición Buscamos un Account Manager especializado en área de Redes y Comunicaciones. Funciones / Responsabilidades @ Vender...

  • Account Manager Sector Automoción

    hace 2 semanas

    Madrid, Madrid, España GrabJobs A tiempo completo

    Desde onhunters estamos buscando un/a ACCOUNT MANAGER sector AUTOMOCIÓN para una importante consultora multinacional especializada en servicios de ingeniería. Como ACCOUNT MANAGER serás el responsable de alcanzar los objetivos de ventas mediante la venta de servicios y soluciones dentro del perímetro asignado dentro del sector Automoción...

  • Account Manager

    hace 4 semanas

    Madrid, España HH Global A tiempo completo

    Purpose of the job: We are seeking an experienced and positive **Account Manager**, ideally with some **branded merchandise** (on trade) category experience! As the Account Manager you will work closely with clients, suppliers and internal colleagues to deliver branded merchandising services to our customers professionally, to specification and on time....

  • Strategic Account Manager con Inglés

    hace 4 semanas

    Madrid, España Page Personnel España A tiempo completo

    Las responsabilidades del Strategic Account Manager con Inglés son: - Detectar las necesidades de los clientes llevando a cabo estrategias de marketing de influencia para cubrir sus expectativas y maximizar su grado de satisfacción. - Supervisar la ejecución de proyectos. - Planificación y pensamiento estratégico. - Agilidad para la resolución de...

  • Technical Account Manager

    hace 4 semanas

    Madrid, España Grupo Digital A tiempo completo

    Technical Account Manager ( Expertise Connect ) en hibrido. Desde Grupo Digital buscamos incorporar Technical Account Manager para soporte de Expertise Connect Idiomas inglés y español Funciones Technical Account Manager para soporte de Expertise Connect (Premium Support) Grupo Digital Somos un grupo de empresas tecnológicas formado actualmente por...

  • Account Manager

    hace 7 días

    Madrid, España invoin A tiempo completo

    PresencialProyecto estable - Fecha de publicación: noviembre 24, 2023- Salario - **desde 45.000€**- Experiência - **5 años**- Idiomas - **Inglés**- Sectores - **Telecomunicaciones**- Vacantes - **1** **Descripción del trabajo**: **Oferta de empleo - Account Manager**: **En Grupo INVOIN estamos buscando un Account Manager **para incorporación directa...

  • Finance Account Manager

    hace 4 semanas

    Madrid, España Incubeta A tiempo completo

    **Finance Account Manager** Incubeta was founded in 2001 and currently consists of 18 offices and has over 800 creators, thinkers, makers, and doers. We’re an international team of experts in marketing, technology, data, and creativity, who came together because we believe in the power of digital to unlock and amplify business growth potential. We are...

  • Account Manager

    hace 4 semanas

    Madrid, España Hexagon Asset Lifecycle Intelligence A tiempo completo

    **Responsibilities**: **Hexagon’s Asset Lifecycle Intelligence division**(Hexagon) is seeking an Account Manager. In this position, individuals are responsible for new account development and/or expanding existing accounts within an established geographic territory or product line. Responsibilities include: - Develops a rapport with customers for the...