IT Product Lead Customer Engagement

hace 2 semanas


Barcelona, España Novartis A tiempo completo

386264BR

**IT Product Lead Customer Engagement**:
Spain

**About the role**

Location: Barcelona (Hybrid)

Your responsibilities include, but are not limited to:

- Drive forward thinking and innovation within business to tech driven business capabilities and processes, leading conversation with consulting mindset together with

other TT functions.
- Accountable for Program, project & product delivery to the business Partner with Business

1/3 to drive Business transformation Programs enabled by technology, co-own transformation
outcomes.
- Measure and drive business value of transformation initiatives underpinned by

Programs, Projects, Products. Improve the 'ease of engagement' with TT for the
Business.
- Support the business to understand their choices to manage technology costs. Key business partner for business continuity. Serves as point of escalation, review and approval for key issues and decisions
- Contribute to the definition of the operational objectives and medium-term planning according to the long-term plans established by the TT strategy. Articulate the local market business strategy and customer experience
- Understands and contributes to the Product vision and roadmap with the Product Line Lead and Business Product Owner. Identify and prioritize features to be delivered through the Product Backlog.
- Ensure that the Development Team understands items in the Product Backlog to the level needed. Collaborate with the Scrum Master on a regular basis.

**Commitment to Diversity & Inclusion**:

- We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve._

**Role Requirements**
- Experience with CRM and Web
- Experience with IT Projects in International Landscape. Multi-national global experience
- Demonstrated ability to successfully build and maintain relationships with senior business leaders in a matrixed environment.
- Proficiency in English (oral & written)
- Proven Ability to Develop trust-based relationships with key regional stakeholders and Influencing without authority
- Strong cross functional leadership, Process management, Strategy Development, Operations Management and Execution Project Management.
- Solid Experience in IT/Technical Product Management within an Enterprise level organization

Nice to have:

- Working experience within the pharmaceutical industry or similar industries.
- Experience with Salesforce, Consent Management, Digital Content Management Solutions
- Technical Background

Why Novartis: Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world.

How can we achieve this?

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here:
**Division**

Operations

**Business Unit**

DATA, DIGITAL & IT

**Work Location**

Barcelona Gran Vía

**Company/Legal Entity**

Novartis Farmacéutica, S.A.

**Functional Area**

Technology Transformation

**Job Type**

Full Time

**Employment Type**

Regular

**Shift Work**

No

**Early Talent**

No



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