Senior Solutions Administrator

hace 3 semanas


Barcelona, España Talented International A tiempo completo

If you are ready to grow and looking to join a world-class team delivering best-in-class solutions, we want to hear from you

**Essential Job Responsibilities**:

- Monitor, triage and resolve connectivity related issues and system related issues.
- Monitor, triage, and work with L1 and L2 helpdesk to resolve issues faster.
- Participate in the deployment and regression testing of Network hardware.
- Maintain customer and partner Communities.
- Work closely with IT peers to implement Monitoring solutions, Training, and end user related issues.
- Design, implement and maintain reports, and dashboards.
- Firmware and Security updates as described in the company's Policy and Procedures.
- Maintain and Support Azure/GCP/AWS Integration.
- Maintain and assign user Roles, Profiles and Permission Sets/Groups and policies to users.
- Participation in daily and weekly standup meetings.
- Mentor members of the team by working closely with them and assisting case issues brough to your attention.
- Ability to travel globally.

**Required Job Qualifications**:

- Extensive experience in IT related troubleshooting and resolution.
- Strong background working with IT related tools including but not limited to ticketing system, monitoring and troubleshooting solutions.
- Experience with Palo Alto, Cisco, Aruba, and Meraki networking equipment.
- Experience with networking tools such as Wireshark, SNMP, and VMWare.
- 10 years Prior experience working in IT as a Systems Admin or Network Admin.
- Strong background in troubleshooting and IT triage
- A strong understanding of Networking troubleshooting skills.
- A strong understanding in Azure, GCP or AWS.
- A strong understanding of Microsoft AD, Server, O365, Linux and Mac, VPN, IPSEC, SD-WAN, software licensing, system patching and Intune.
- Exceptional communication skills (oral and written).
- Strong critical thinking, reading and comprehension.
- Able to work without continual monitoring.
- Willingness to work outside the scope of this job description to assist the helpdesk team to get users back up and working as quickly as possible.

**Preferred Job Qualifications**:

- Microsoft Certification or equivalent.
- Prior experience working with SD-WAN and MPLS.
- Basic knowledge of System Manager’s products including network mapping, monitoring, and asset tracking tools.
- Experience with SAML and its integration into tools such as 2FA VPN and networking access.
- Experience with Jira and Confluence.
- Experience with VPCs and container-based networking through GCP.



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