Resident Manager

**_“The world is yours with Meliá”_**

Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.

It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world?

**Because belonging to the great Meliá family is being VIP**

You will enjoy **My MeliáRewards** which is the exclusive loyalty programme for our employees with exclusive benefits and advantages.

In addition, enjoy the **My MeliáBenefits** programme: with flexible remuneration, exclusive discounts on a variety of products and services, active and healthy lifestyles, and charitable initiatives. Be as proud to belong to Meliá as we are of you

**Hotel Information**
- **Gran Meliá Palacio de Isora, a 5* resort hotel located** on the shores of the Atlantic Ocean and at the** foot of Mount Teide**, a magical experience awaits you in the stunning natural environment of **Tenerife**.
- A five-star resort that reflects all the** natural beauty of the island **and boasts **the longest infinity pool in all of Europe**.
- Perfectly integrated with its exceptional natural environment, facing the Atlantic Ocean and with the majestic Mount Teide as a backdrop, **Gran Meliá Palacio de Isora **offers eternal spring weather that will make your stay a truly unique experience.
- An oasis of peace located on the beachfront, with a large salt-water pool, varied dining options, and a **2000 m2 spa**.
- Imagine enjoying the sunset from a beachfront suite with the **exclusive RedLevel services**, and discovering all the Spanish culture of a live well lived in an exclusive resort in Tenerife.
- **Luxuy, Gastronomy, Family, Wellness, Beach & Groups.**:

- **Number of Rooms : 604.**

**Mission of the position**

Reporting directly to the** General Manager of Gran Meliá Palacio de Isora**, you would be responsible for:

- **The Operations of the Hotel and the strategy** of the hotel: planning, coordination, management, supervision and analysis of results from all Hotel Departments.
- **Direct and inspire the high performance of hotel teams** continuously evaluating and maintaining high service, quality and productive processes and workflow.
- Ensure the **smooth implementation of the procedures and policies** of Meliá Hotels International in alignment with the strategic plans.

**What are we looking for ?**
- A minimum of **2-3 years of experience** as a Resident Manager.
- Experience is** Luxury Hospitality is mandatory**.
- Be able to be **front the operations and guest focus.**:

- **Expertise in F&B Area.**:

- **360 degrees of Hotel Operations knowledge**.
- University diploma / degree, preferably in Tourism (or equivalent Hospitality and Tourism studies).
- International experience is preferred.
- Functional knowledge of all department operations.
- **Attention to detail & a passion for excellence.**:

- **Luxury approach, get us to deal with important personalities.**:

- **Warm and dynamic person.**:

- **Hostess profile, person be able to be front the operations and guest focus.**:

- Demonstrate ability of Human Resources Management & Talent Development.
- Knowledge of IT tools used in hotel management.
- Proficient in Microsoft Office.
- **High geographical flexibility is preferred.**:

- **Spanish & English language is mandatory.**:

- Able to reside in **Tenerife (Canary Islands).**

**At Meliá we are all VIP**

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, **VIP** **People.
- At Meliá Hotels International, we are committed to _**_equal opportunities between women and men_**_ in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally._
- We promote our commitment to _**_equality and diversity_**_, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that _**_diversity and inclusion among our employees are essential for our success as a global company_**_._
- Additionally, we support the sustainable growth of our industry through _**_a socially responsible te