Vice Consul

.View Vacancy - Vice Consul & Deputy Head of Post (ESP24.414)The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. The FCDO operates an agile workforce and to facilitate this, you may be required to undertake other duties from time to time, as we may reasonably require.Job Category: Foreign, Commonwealth and Development Office (Consular Roles)Job Subcategory: ConsularJob Description (Roles and Responsibilities)Who are we?The British Consulates in Tenerife is part of a worldwide network, representing British consular interests overseas. Currently, we are looking for a Vice Consul and Deputy Head of Post to deliver the consular strategy in the province of Santa Cruz de Tenerife. With over 412,000 British residents and more than 17.5 million British tourists annually, Spain is the Foreign & Commonwealth Office's busiest consular operation globally.Main purpose of the job:To lead and motivate the Tenerife consular team in delivering first class consular assistance to resident and visiting British people.To manage the efficient running of the consulate in Tenerife.To build and maintain good working relationships with internal and external stakeholders.To support the Consul & Consular Regional Operations Manager (CROM) to deliver against Spain-wide strategic objectives.Work alongside colleagues across all 8 Consulates in Spain to successfully introduce change projects, encourage innovation and best use of technology.Contribute to a positive working environment as part of the Spain Consular Team.Roles and responsibilities:Team Management:Line management of the Tenerife consular team; Lead the performance management cycle for the team and encourage Learning & Development best practice; Lead on the implementation of service improvements; Contribute to regional and national work streams and projects.Assistance:Lead on local management of high profile and complex cases, briefing and escalating to the Consul/CROM, as well as other senior stakeholders, as appropriate; Deploy to provide support to vulnerable British people, following a serious incident or crisis situation, including conducting visits to hospitals, mortuaries, evacuation centres, etc