Rollout Support Engineer

hace 3 semanas

Madrid, España SGS A tiempo completo

Company Description
**SGS is the world's leading inspection, verification, testing and certification company. We are recognised as the global benchmark for quality and integrity. With more than 94,000 employees, we operate a network of more than 2,600 offices and laboratories around the world.**

**Job Description**:
**Working on our Digital Labs project, you will play a key role in the configuration of our new Laboratory Information Management Systems (LIMS).. O**ur Digital Labs initiative is a flagship IT project and you will contribute to the number one leader in the TIC industry having a best-in-class IT infrastructure.**

**As Rollout Support Engineer, your primary responsbilities will be**:

- Setup and maintenance on SGS LIMS solutions which benefit and support the Digital Laboratory Program.
- Communicate with global and regional technical staff to help drive LIMS solutions supporting the Digital Laboratory Program.
- Ensure the full setup of LIMS global template within the Digital Laboratory Program strategy, from cradle to grave, facilitating the full implementation;
**Your specifc responsiblities will be**:

- Responsible for the global configuration of LIMS
- Create and maintain Lims test methods
- Responsible to produce and maintain the global LIMS templates to be used to collect global master data
- Contribute to define the governance rules on the Lims test method structure and any master data such as regulation limits, pricing (and all related group), QC Masks, etc.
- Drive and maintain the standardization of master data in LIMS, including associated guidelines, following the specific business rules
- Test system for validating the global master data structure in LIMS according to business requirements
- Ensure appropriate quality and global processes are being followed for LIMS global setup related activities
- Maintain documentation about the LIMS global setup
- Collaborate with LIMS support to facilitate LIMS issues related to global configuration and methods
- Responsible to define, produce and maintain the global LIMS templates to be used in the data collection
- Drive and maintain the standardization of master data in LIMS, including associated guidelines, following the
- Contribute to define and maintain the UAT plan and associated testing scripts based on the busines scenarios (URS) and functional specifications (FRS)
- Collaborate with the business and GPO business process owners to design the new test method when a new structure is required
- Collaborate with Lims support to facilitate LIMS related issues resolution

**Qualifications**:

- Techical high school in chemistry or information technoogy
- Minimum 5 years of relevant experience on LIMS
- Knowledge of the LIMS process
- Fluency in English, other language(s) an additional benefit

**REQUIRED SKILLS**
- Knowledge and expertise in LIMS process
- Understand end-to-end lab process from client confirming order to report giving to clients and invoicing
- Understand how analytical tests and associated instrumentation are performed
- Understand the lab quality control principle - the real test quality control in order to control our risk, not just satisfy ISO auditor
- Understand the testing report logic
- Excellent communication skills: verbal and written;
- Logical and problem solving skills;
- Flexibility to travel;
- Good experience with SGS culture is a plus in order to effectively cooperate with business colleagues.
- Team player
- Good analytical skills
- Know how to break down issues
- Find alternative solutions by using exisiting parameters
- Compare pros and cons of alternative solutions
- Find root cause
- Synthesize issues for fast resolution
- Good communication and personal skills; be able to effectively get across messages and ideas to audience like IT Developers, Lab experts, business users, business managers.

Additional Information
**Hybrid working model

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