Customer Service Representative German Speaker

hace 6 meses


Paterna, España CABKA A tiempo completo

Cabka develops clever and transformative solutions for shipping goods around the world. We take plastic waste and transform it into reusable transport packaging. This is how we turn the used into the useful. Transformation is our power because we know that while resources are limited, possibilities are endless. Together with our customers, we transform entire supply chains and beyond, combining technology, innovation, and sustainability. To us, success means creating solutions that are optimal for our clients and for the planet. If you share the same opinion, we should get to know each other

You want to be responsible for developing a key market with profitable growth? Join us in creating a future which makes us all proud

**Customer Service Representative German Speaker**

**in Valencia, Spain**

**What we offer**
- Passion, a sense of responsibility, mutual appreciation, and respect as corner stones of our corporate culture
- An exciting job with the premier manufacturer of recycled plastic pallets and large containers
- Dedication and joy in our day-to-day work
- Responsibily and space for creative ideas
- Secure long-term employment
- Individual, international development opportunities with interesting career prospects
- Inspiring working evironment and modern technical equipment

**Your responsibilities**
- Support the field service in the area of responsability including data management in CRM System
- Process orders from confirmation to delivery
- Telephone communication and written correspondence with customers
- Tracking sales offers and ensuring a smooth process
- Providing product advice to customers
- Managing delivery schedules
- Creating offers and statistics
- Assisting with complaints and payment delays
- Processing intercompany orders

**Requirements**:

- Business Economics / Organization Management / Digital Management / Supply Chain or similar majors
- Extensive Customer Service/Backoffice Management experience
- Proficient in German and fluent in English
- Skills in MS Office, especially Excel, and knowledge in SAP
- Willing to travel abroad 30% of the time
- Preferably experienced in B2B/industrial settings
- Strong communication and intercultural skills
- Ability to work independently, as well as part of a team in a fast-paced environment
- Independent, self-motivated, and structured work style

Are you an innovative out-of-the-box thinker who wants to make a valuable contribution to the growth of our company?



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