Senior Sales Operations Analyst

hace 2 semanas


Barcelona, España Applause GmbH A tiempo completo

Applause empowers leading brands to deliver flawless digital experiences for their customers on any device, in every location. The company’s testing, feedback and research solutions enable businesses to delight customers, drive topline revenue and innovate faster.

Applause ensures digital quality for websites, mobile apps, IoT products and in-store interactions in a way no other approach can - via its technology platform and managed global community of over one million on-demand digital experience experts. Only real people on real devices in real locations can provide the real issues and feedback that brands need to deliver great digital customer experiences. Thousands of companies of every size - including Google, BMW, Adidas and Netflix
- rely on Applause to dramatically decrease the time and cost of delivering great digital experiences for their customers.

We are looking for a **Senior Sales Operations Analyst (M/F/x)** to support our continued international growth. As part of the Go-to-Market team, you will play a key role in helping us execute our international go-to-market strategy by providing analysis and insights and making data-driven recommendations to drive sales performance and revenue growth initiatives.

**Your Role**:

- Oversee and manage go-to-market presentations and reporting, such as quarterly and weekly forecasting with EMEA sales leadership, quarterly business reviews, and quota and attainment reporting.
- Proactively propose solutions to improve sales performance and efficiency.
- Conduct deep dives into data and derive meaningful insights to support international strategic planning and decision-making.
- Support international sales teams with strategic account planning and whitespace planning to identify opportunities to improve new business, retention and growth.
- Bring order to connect and enrich our wealth of customer and internal data in collaboration with global sales operations.
- Reporting to the International Go-to-Market Director, work closely with the international sales leaders as well as the global sales operations team.

**Your Experience and Skills**:

- 3-6 years’ experience in a sales operations role.
- Demonstrated ability to derive meaningful and actionable business insights from disparate data sources.
- High proficiency in either Microsoft Excel or transactional SQL.
- Experience with Salesforce or similar CRM tool.
- Demonstrated ability to work with visualization and data tools such as Tableau, Power BI, Domo, QlikView or Qlik Sense.
- **Fluency in English (C1 or higher)** and ability to work in a global organization (central HQ in the US).
- Strong communication skills to engage with key stakeholders on a senior level.
- Affinity for analytical thinking, problem solving and process improvement.
- Ability to prioritize and work toward deadlines.
- Bonus: Experience working with the GoogleSuite.

**Benefits While Working At Applause**:

- International team full of passionate and talented people: 100 in Europe and 500 globally
- Opportunity to grow and contribute to the success of a global company working with the biggest, widely recognized brands
- Variety of learning and development opportunities
- Remote-friendly: work-from-home or our centrally located Berlin office (next to Gleisdreieckpark)
- We support you in case of a relocation to Berlin
- Culture of teamwork and transparency
- Three times on the Forbes List of Most promising companies
- On Kununu's list of Berlin's best employers since several years
- Among Germany's "Best mid-sized employers 2019 -2021" (Focus Business Magazine)

**With global headquarters 30 minutes from Boston and European headquarters in Berlin, Applause is an international company that, like our crowd, embraces diverse backgrounds, perspectives, and abilities. Our employees bring their true self to Applause. Do you want to be involved in the expansion of an international company and work for one of the fastest growing tech firms? If so then this position at Applause is perfect for you**

LI-GS1



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