Flemish-speaking Customer Lifecycle Manager to

hace 4 semanas


España Multilingual Jobs Worldwide A tiempo completo

**Job details**:

- Posted 30 January 2024
- LocationMálaga
- Discipline Customer Service
- Reference37186
- Contact NameDaylis Llerena

**Job description**:
Are you enthusiastic about creating memorable experiences? Then come join us and work with energetic people who strive to enjoy every day.

We are looking for a** Customer Lifecycle Manager **to join our client's exciting projects, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries.

**What we offer you**

You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.

What you will learn with us will make you a valuable member of our team or any other team.

Your benefits:

- Full-time contract, 39 hours/week: Monday - Friday from 09:00 to 18:00- Competitive salary and performance bonus
- Great office location in Malaga
- Friends hunting (referral) bonus
- Full paid training about the company and the project you will be working on
- Career development program and specialized courses
- Opportunities for a career abroad

**Your responsibilities**

As a **Customer Lifecycle Manager **in our team, you will:

- Secure new customer wins for Cloud
- Maximize up-sell and cross-sell opportunities collaborating with Sales Agent, Solution Specialists, client sales teams and the channel partners
- Drives alignment and teamwork within a team, department, or across organizational boundaries
- Engage with partners assigned to Opportunities to drive partner action to recommend the right solutions and close the deal. Provide support to partner as needed
- Actively monitor pipeline, collect feedback and update involved parties on closure, support close plan execution
- Collaborate with local TCM on pipeline and partner introductions
- Where TCM doesn’t exist, curate and connect to customers an ecosystem of best of breed solutions in territory driving growth in customer acquisition, consumption & usage in assigned territory
- Surface customer wins for partner sell with evidence; surface partner capacity and capability needs and key Opportunities to Partner Management team to drive development and recruitment of new partners
- Control main performance indicators and run rates of pipeline: hand-off rate, close rate, velocity, customer and agreement retention, revenue recapture, consumption, etc
- Establish a foundation for how technology and services can meet customer/partner needs. Uses a deep understanding of a customer/partner to effectively align the value proposition of the products, technology, and services to the customer’s/partner's strategies and needs. Creates value through the sales cycle.

**We’ll be a great match if you**:

- Are native or proficient in Flemish + fluent in English
- Have 3-6+ years of technology-related sales or business development experience
- Experience working within a partner ecosystem and technical sales environment preferred
- Broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions required
- Demonstrated knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions preferred. Fundamentals certification required
- Understand cloud deployment and adoption planning
- Experience with cloud-based productivity, collaboration and communications solution designs, migrations, and management of technology
- Bachelor's degree required
- Major or minor in computer science, mathematics, or engineering
- Proven track record of outstanding performance and achieving goals
- Exceptional interpersonal as well as verbal and written communication skills
- Share our values of commitment, unity, integrity, recognition, and WOW

**Don’t meet every single requirement?**

**Who is the employer?**

Our Client is a people-first company and a global leader in the BPO industry. With more than 100 nationalities, they one of the main multilingual centers of the Group. The company focus on creating memorable customer experiences and developing business solutions adapted to each company. They enhance the value of the most innovative brands by combining intelligence and emotion to make business more human.

**_About Multilingual Jobs Worldwide_**
- Multilingual Jobs Worldwide is a leading multilingual recruitment specialist agency matching European-speaking talent with the most exciting jobs all over the world._
- Over the past 2 years, we have recruited and helped over 1200 multilingual speakers to land their dream job with our partners in over 28 different countries._



  • España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment has partnered with a leading BPO company that supports top tech brands in providing exceptional customer care. We're looking for a Norwegian-speaking customer-facing Customer Lifecycle Manager to execute the engagement and drive partner hand-off, provide initial face/voice to the customer, and drive sales. Position: Cloud Customer...


  • España KGR A tiempo completo

    We are recruiting for an international company a Danish speaking Customer agent **Missions**: - Communicate with customers through various channels - Make outbound calls/cold calling to B2C customers - Book meetings and sales through outbound calls - Collect essential client information and coordinate with other departments - Ensure clients receive the...


  • España Lonza A tiempo completo

    Spain, PorrinoToday, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and...

  • Inside Sales Consultant

    hace 4 semanas


    España Boats Group A tiempo completo

    **Inside Sales Consultant - French speaking** **Full-time,** **Hybrid, based in Barcelona** **About Our Crew** Boats Group is the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying...


  • España Transcom WorldWide A tiempo completo

    **Location**:Spain, Malaga **Job category**:Customer Service Representative (CSR) **Language**:Norwegian + Swedish + Danish + English Are you motivated by providing a good customer experience? Then we have the perfect vacancy for you in the beautiful city of Málaga! We are looking for Norwegian, Danish and Swedish speaking individuals. Become a...

  • Customer Service

    hace 1 mes


    España Crown Car Park A tiempo completo

    **Admin/ Customer service / Parking agent** **Job role**: **Customer service dealing with international clients.** **Checking in and out of vehicles, taking payments.** **Office Administration.** **English / Spanish required.** **Need to be located 40 minutes from Malaga airport** **Salary**: From 1,175.00€ per month **Language**: - ENGLISH /...


  • España My Way Hotels & Resorts A tiempo completo

    **Descripción**: Due our current growth in Abama Resorts and the upcoming opening of the Gran Hotel Taoro in Puerto de la Cruz (Tenerife) we are expanding our sales team. We are looking for a Sales Manager Leisure. **Requirements**: - Minimum experience of 4 years as Sales Manager in 4/5 stars holiday hotels. - Studies in hospitality, Sales or Marketing -...

  • Service Manager

    hace 1 mes


    España SP Industries A tiempo completo

    You will be the leader of the Service Operations Team for **SP i-Dositecno**, part of **ATS, **based in the Mataró (BCN-Spain) facility. Leading both daily and strategic initiatives, you will need a strong background in service coordination, planning / scheduling, and fill-finish pharma machinery. You will be collaborative and have the ability to develop...

  • Customer Service

    hace 1 mes


    España etalentum A tiempo completo

    Descripción de la oferta Para importante empresa internacional y proveedor líder industrial a nível global de bandas de transporte y procesamiento, precisa incorporar para sus oficinas en el Vallès Occidental, un/a Customer Service. En dependencia de la Inside Sales Manager, sus principales tareas y responsabilidades serán: - Realizar ofertas...

  • Assistant Store Manager

    hace 13 horas


    España VF CORPORATION A tiempo completo

    **Descripción del puesto**: **Do you want to join one of our exceptional management teams and help drive consumer experience in one of our stores?** We're looking for a passionate Assistant Store Manager to join our Napapijri team based in **La Roca Village (Barcelona).** As an Assistant Store Manager your input will be vital in supporting your Store...


  • España Foundever A tiempo completo

    **French Bilingual Customer Service Representative** Sykes and Sitel are now Foundever. At Foundever, we deliver leading CX solutions to global industry clients that offer their consumers an array of products including customer service, technical support and warranty options. You will find our call center jobs surprising. All our calls are inbound calls...


  • España Foundever A tiempo completo

    **French Bilingual Customer Service Representative** Sykes and Sitel are now Foundever. At Foundever, we deliver leading CX solutions to global industry clients that offer their consumers an array of products including customer service, technical support and warranty options. You will find our call center jobs surprising. All our calls are inbound calls...


  • España City Job Offers A tiempo completo

    If you are an enthusiastic individual who is passionate about sales, we have a big job opportunity for you. We are looking for a Danish-speaking Lead Generators to develop the Danish market and make it bigger. Challenge accepted? **Inside Sales Representative in sunny Málaga - Danish Market** **The role**: You will be responsible for the successful...


  • España Foundever A tiempo completo

    **Site** Foundever Alpine Access WFH **Job description** **Location Requirements**: Must legally reside Canada **Core Responsibilities**: - Handle inbound customers service calls - Understand and strive to meet or exceed metrics while providing excellent customer service - Navigate through multiple systems **Work with Us and You'll Enjoy**: - Hands-on,...


  • España Foundever A tiempo completo

    **Site** Foundever Alpine Access WFH **Job description** **Location Requirements**: Must legally reside Canada **Core Responsibilities**: - Handle inbound service calls - Understand and strive to meet or exceed metrics while providing excellent customer service - Navigate through multiple systems **About Us** Foundever is a global leader in the customer...


  • España Foundever A tiempo completo

    **Site** Foundever Alpine Access WFH **Job description** **Location Requirements**: Must legally reside Canada **Core Responsibilities**: - Handle inbound service calls - Understand and strive to meet or exceed metrics while providing excellent customer service - Navigate through multiple systems **About Us** Foundever is a global leader in the customer...


  • España Foundever A tiempo completo

    **Site** Foundever Alpine Access WFH **Job description** **Location Requirements**: Must legally reside Canada **Core Responsibilities**: - Handle inbound service calls - Understand and strive to meet or exceed metrics while providing excellent customer service - Navigate through multiple systems **About Us** Foundever is a global leader in the customer...


  • España ZimVie A tiempo completo

    Welcome to ZimVie, a publicly traded global company focused on restoring daily life to our patients. Our company is founded on a legacy of established brands, medical experts and over $900M in annual revenue. We design, manufacture, and distribute a comprehensive portfolio of innovative solutions for implant dentistry, spinal surgery, and bone growth...


  • España Ferro Corporation A tiempo completo

    Welcome to Ferro's External Career Site Pursuing novel ways to solve challenges is what drives the people of Ferro. It’s what makes us a leading functional coatings and color solutions provider with worldwide reach. It’s what makes us a career destination for the brightest minds. And it’s why we’re trusted by customers to be a catalyst for achieving...


  • España Lloyd's Register Group A tiempo completo

    **Date**:19 Mar 2024 **Location**: El Puerto de Santa Maria, CA, ES, 11500 **Company**:Lloyds Register Job ID:39376 Location:Cadiz : C/Isaac Newton Position Category:Customer Service Position Type:Employee Fixed Term **Lloyd’s Register** **Location: Cadiz, Spain ( 6 months fixed-term contract)** **What we’re looking for** A Customer and Business...