Customer Payments Analyst

hace 7 meses

Malaga, España Ebury A tiempo completo

Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration.

**Customer Payments Analyst - Málaga**

As a** Customer Payments Analyst**, you will work in the Operations - Payments - department in the firm's Central Málaga office.

This is an exciting opportunity to join a fast growing team in **Málaga.**

**Responsibilities**:

- Instruction and verification of client payments, in accordance with internal processes and in line with internal SLAs
- Completion and verification of payment beneficiaries, in accordance with internal processes
- Complete allocated tasks with focus, and in a timely manner
- Communicate the status of tasks to colleagues, supervisors and managers, and escalate problems swiftly, as needed
- Management of payment issues and queries relating to SWIFT and domestic payments, including processing of SWIFT query messages (MT199, MT192, MT195/6 and MT999), in line with internal processes and SLAs
- Investigate non-received, short or returned payments, and process or escalate as required, in line with internal processes
- Process payment returns and rejections, in line with internal processes
- Check and confirm status of payments in third party banking and payment platforms, including SWIFT GPI
- Reconciliation of client funds and outbound payments sent and received across Ebury's network of bank accounts, across all back office systems, in accordance with internal processes
- Investigation of unallocated and/or non-received funds, and rejection or escalation as required
- Funding client trades, where manual funding is required
- Verification of remitter bank account data
- Assign currency accounts to clients as requested, and in accordance with internal guidelines

**Requirements**:

- Solid understanding of different payment clearing schemes in the different jurisdictions in which Ebury operates
- At least 1+ years of relevant experience in Fintech / International Payments or similar
- Good knowledge of SWIFT in a cross-border payments context, including MT103 message types
- Basic understanding of FX products offered by Ebury, including spot, fixed forward, window forward and non-deliverable forward
- Proactive, with the ability to work within strict time-frames and under pressure
- Diligent, with good attention to detail
- Effective research skills with an ability to find solutions independently
- Good communication skills, both written and verbal
- Co-operative, and comfortable working in a team environment
- Curious and eager to learn, and actively asks questions to confirm understanding of processes and procedures
- Motivated, with a desire to make Ebury a success

LI-JD1

LI-Onsite

**About Us**

**Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector.**

Founded in 2009, we are headquartered in London and have more than 1300 staff with a presence in more than 20 countries worldwide. Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Bucharest to Toronto, we enjoy sharing team experiences and celebrating success across the Ebury family.

Hard work pays off: in 2019, Ebury received a £350 million investment from Banco Santander and has won internationally recognised awards including Financial Times: 1000 Europe's Fastest-Growing Companies.

None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative and collaborative teams, always ready to disrupt and revolutionise the fast-paced FinTech sector.
- We believe in inclusion. We stand against discrimination in all forms and have no tolerance for the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story because we want you and your uniqueness to help write our future._

  • Customer Payments Analyst

    hace 7 meses

    Malaga, España Ebury A tiempo completo

    Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. **Customer Payments Analyst - Málaga** As a **Customer Payment Analyst**, you will work in the Operations...

  • Payments Analyst

    hace 1 día

    Malaga, España Ebury A tiempo completo

    Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTech's to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. **Payments Analyst (Málaga)** **Responsibilities**: - Instruction and verification of client payments,...

  • Payments and Fraud Analyst

    hace 7 meses

    Malaga, España Glitnor A tiempo completo

    **WHO WE ARE**: Glitnor Group was founded by industry veterans with a wealth of experience in founding and managing numerous successful businesses over the past decade. We have a global presence with a unique and proven track record of building and nurturing strong brands, culture & work environment. Our vision is to take global leadership and change the...

  • Payments Analyst

    hace 1 día

    Malaga, España Ebury A tiempo completo

    **Payments Analyst - Transactional Operations - Malaga - Spain** The role is fast-paced and demanding, requires attention to detail and the ability to work effectively under pressure. All work will be conducted in English so fluency, both written and verbal, is essential. No experience is required and full training will be provided, however existing...

  • Data Analyst

    hace 1 día

    Malaga, España SD Worx A tiempo completo

    The data analyst responsibilities include conducting full customer lifecycle analysis to identify pain points and opportunities to improve the overall customer experience. The data analyst will set up and manage the corporate Voice of the Customer platform, develop analysis and reporting capabilities. She/he will also monitor performance and quality...

  • Junior Commissions Analyst

    hace 3 días

    Malaga, España Ebury A tiempo completo

    Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. **Junior Commissions Analyst** **Ebury Central Malaga Office** **The Role** As a Junior Commissions...

  • Junior Treasury Analyst

    hace 6 meses

    Malaga, España Ebury A tiempo completo

    Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. **Junior Treasury Operations Analyst - Málaga** As a** Junior Treasury Operations Analyst**, you will...

  • Data Analyst

    hace 7 meses

    Malaga, España Ebury A tiempo completo

    Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. **Data Analyst - Regulatory Reporting** **Based Malaga** **Hybrid working (4 days per week in the...

  • Customer Support Agent

    hace 7 meses

    Malaga, España Brite A tiempo completo

    **About Brite** Brite Payments is a leading Open Banking-powered Account to Account (A2A) payment provider of Instant Payments and Instant Payouts. We provide a convenient transaction experience for consumers and reduce the risk in the payment process for merchants. Founded in Stockholm in 2019, Brite is committed to providing the best possible payment...

  • Fraud Analyst

    hace 7 meses

    Malaga, España Ebury A tiempo completo

    Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. **Fraud Analyst, Malaga** **THE ROLE**: - Analysing data to identify trends and insights - Creating...

  • Customer Support Agent

    hace 7 meses

    Malaga, España Brite A tiempo completo

    **About Brite** Brite Payments is a leading Open Banking-powered Account to Account (A2A) payment provider of Instant Payments and Instant Payouts. We provide a convenient transaction experience for consumers and reduce the risk in the payment process for merchants. Founded in Stockholm in 2019, Brite is committed to providing the best possible payment...

  • Junior Treasury Operations Analyst

    hace 7 meses

    Malaga, España Ebury A tiempo completo

    Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. **Junior Treasury Operations Analyst - Málaga** As a** Junior Treasury Operations Analyst**, you will...

  • Transaction Monitoring Senior Analyst

    hace 7 meses

    Malaga, España Ebury A tiempo completo

    Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. **Transaction Monitoring Senior Analyst Analyst - Málaga** As a** Transaction Monitoring Senior...

  • Customer Support Agent

    hace 2 semanas

    Malaga, España Brite A tiempo completo

    **About Brite** Brite Payments is a leading Open Banking-powered Account to Account (A2A) payment provider of instant pay-ins and instant payouts. With its technology built on Open Banking, Brite provides a convenient transaction experience for consumers and a risk-free payment process for merchants. Founded in Stockholm in 2019, Brite is committed to...

  • 1st Tier Customer Support Analyst

    hace 7 meses

    Malaga, España Fortris Spain A tiempo completo

    **Your mission**: We are looking for an experienced **Customer Support Analyst** with a strong passion for support and attention to detail to join our team in Malaga and manage the support field of the group’s companies that are located around the world. **What you'll do**: - Analyze and resolve client’s incidents and reply to their queries - Daily...

  • Quality Control

    hace 1 semana

    Malaga, España Ebury A tiempo completo

    Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTech's to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. Quality Control (QC) Senior Analyst - Transaction Monitoring & Payment Screening reporting directly into...

  • Technical Business Analyst

    hace 7 meses

    Malaga, España Page Personnel España A tiempo completo

    Work with Product Owners, end users and business stakeholders to define and refine solution requirements. - Work with the technical delivery teams to profile and review customer provided data sets in order to understand the profile and quality of that data and to define how that data can be used within the operational system. - Developing and owning scoring...

  • Senior Business Analyst Top U.s. Web Development..

    hace 1 semana

    Malaga, España Prometeo Talent A tiempo completo

    **Halo Media** is seeking a **Senior** **Business Analyst **to help our teams deliver with high quality and on time. You will also deliver amazing digital products by working closely with other engineers and UI/UX designers. We encourage talented individuals of all backgrounds to apply. **Role Responsibilities** Clarifying a business idea. To understand...

  • HRis Analyst

    hace 4 días

    Malaga, España Ebury A tiempo completo

    Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTech's to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. **HR Information Systems Analyst** **Working from one of our Ebury offices: Bucharest / Madrid / Malaga /...

  • Senior Solution Analyst Msh

    hace 1 semana

    Malaga, España Vodafone A tiempo completo

    Would you like to be part of our new adventure in Malaga? Vodafone Group is launching its new technological HUB (MSH), an international center of excellence dedicated to research and development of technical solutions, such as Secure Networks, 5G and 6G development, Open RAN, IoT, MPN & MEC and UCC for Vodafone Business, platforms and enterprise...