After Sales Business Analyst

hace 4 semanas


San Fernando de Henares, España Kardex A tiempo completo

Unsere Suche

Ihre Aufgaben
- Align reporting with strategy and processes, functional and cross-functional, define KPI and OPI based on strategic direction of Kardex LCS (After-sales)
- Create and update roadmap for report development and availability
- Consult Management in strategic decisions
- Consult Process Owner in process topics
- Consult Application Owners on usage and data quality topics
- Collaborate with IT and other functions like New Business (Sales) F&A.

Operational reporting & reporting tools
- Collect and assess business needs, develop relevant report content;
organize, lead & document meetings to collect user requirements on reports
- Execute assessments / audits of report usage
- Provide regular updates of reports
- Define new/additional reports or dashboards; define and specify changes on existing reports; prioritize changes for the roadmap
- Develop technical reporting know-how (e.g. BI tools, visualizations etc.)
- Manage user rights and access to reports

Training and documentation
- Globally align report usage together with the regional business analysts
- Provide user documentation (English), handle documentation changes
- Assess reporting tool training needs
- Specify training content
- Create training documents (English)
- Organize and coordinate trainings for users on reports/reporting tool

Data quality
- Support Application Owners and Process Owners on the review, measurement, and improvement of data quality

Ihr Profil

Training / Education
- Business Administration & Finance knowledge
- Statistics, Python
and LCS operations

Professional Experience
- In-depth Kardex process knowledge
- Affinity to IT topics
- Advanced presentation skills
- Training skills

Leadership/Other
- Excellent analytical skills
- Good communication skills
- Team player
- Ambitious and striving for improvement
- Strategic thinking
- Service minded
- English CEFR B2 (upper intermediate)
- Facilitate the proper use of the reports/reporting tools within the entire organisation and establish a high level of understanding for report content, the importance of data quality and close process adherence.


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