Functional Analyst
hace 1 semana
Yuki is one of the leading innovators in the domain of accounting and financial administration. We are rapidly growing and, as a product driven organisation, it makes us proud that our SaaS solution is used by nearly 75,000 entrepreneurs and more than 1,100 accountancy firms across The Netherlands, Belgium and Spain.
At Yuki, 200 employees, of which 65+ in product and development, give their best to allow entrepreneurs and accountants to work smarter. We do so by providing them the most easy to use, self-learning, community-driven, and highly automated accounting software.
**What you will be doing**
As a Functional Analyst, your role encompasses several key responsibilities. Firstly, you will collaborate with developers to efficiently and accurately develop new functionalities. This involves understanding and mapping the needs and expectations of users, such as entrepreneurs and accountants. You will actively participate in organising workshops with stakeholders and users, documenting and refining functional requirements in alignment with business analysis, and collaborating with the development team to enhance user stories. To summarise, your responsibility is to map the requirements of the users to the capabilities of the Product.
Additionally, you will monitor developments and conduct functional tests based on user stories and test scenarios.
Lastly, you will also be partly responsible for helping out our software partners with integration questions (SOAP and REST). This involves providing information about which web services they can use and debug possible issues they experience.
**Your key tasks**
- Provide daily support to developers by addressing business domain-related queries pertaining to features or bugs they are working on.
- Facilitate meetings with stakeholders to delve deeper into features, assess the viability of ideas proposed by Product Owners, and validate their effectiveness.
- Assist the Product Owner in creating a clear backlog that aligns with the development team's requirements.
- Manual test cases for the Quality Assurance (QA) process, allowing you to perform tests.
- Test case scenarios for the Product Owner to conduct User Acceptance Testing (UAT) on behalf of the users.
- Ensure the involvement of the Product Owner when encountering significant issues or urgent matters that surpass initial expectations.
- Translate technical release notes into business-friendly language.
- Share knowledge within the organisation's teams, promoting knowledge transfer through training, workshops, Confluence, and other suitable means.
- Support integration partners with SOAP web services related questions and requests
**What you will bring to the team**
- Desirable experience with Yuki suite of products or other CRM or billing systems.
- Desirable experience in business analysis.
- Desirable experience in functional testing.
- SOAP webservice and REST API’s and tools such as Postman
- Experience in UX studies and design is a plus.
- Familiarity with framework models such as BPMN/UML is advantageous.
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