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Functional/technical Analyst
hace 1 mes
**Sanoma Learning **is the leading European learning company, serving over 20 million students in 11 countries. We offer printed and digital learning materials as well as digital learning and teaching platforms for primary, secondary, and vocational education. The development of our methodologies is based on deep teacher and student insight and really understanding their needs. By combining our educational technologies and pedagogical expertise, we create learning products and services with the highest learning impact. In our Technology organization, you will join the largest cross-cultural community of Sanoma Learning and contribute to the digital transformation and future of education in Europe.
**Responsibilities**:
As a Functional Analyst you will:
- investigate the needs and wants of the organization and the team and translate these into clear functional requirements and appropriate solutions.
- capture the requirements from PO understanding the needs of users and the product.
- work in a structured way with UML diagrams, reading and analyzing them.
- play a key role in the overall software development process by designing, defining and documenting functional and technical requirements.
- work with ticketing systems, receiving information about errors from production, managing them, and describing them for Product Owners, Managers and Development Teams.
- be a part of technical discussions with Development Teams.
You will work in an international pan-European team, as part of our Primary Education Product Engineering Center. Besides working, having fun and feeling good about yourself is incredibly important. We all contribute to that, every day. We understand each other and give feedback in order to grow as individuals and teams.
**Requirements**:
- At least 5 years of relevant work experience as a functional and technical analyst;
- Analytical mind, easily coming up with solutions, proactive;
- Practical knowledge/understanding of UML and ability to read UML diagrams;
- Ability to translate technical requirements and work with them;
- Experience working with ticketing systems, great communication skills with development teams or Service Managers;
- Experience working in Agile / Scrum / SAFe environment;
- Excellent knowledge of English, both spoken and written;
- Experience working with Jira/Confluence/Miro.
What we can offer
As an employer, Sanoma offers a working environment where you are able and encouraged to show your best self. The working environment is result-oriented as well as flexible with a focus on collaboration. We offer you a key position with interesting and challenging tasks and excellent opportunities for professional growth. You will be part of a highly professional and experienced international team in an open and informal setting, where initiative is expected and rewarded.
