Global Associate Director, Customer Engagement Data

hace 4 semanas


Madrid, España Sandoz A tiempo completo

**Major accountabilities**:

- Be an expert and thought leaders to inject new thinking across within value chain.
- Facilitate Community of Process management for processes within value chain.
- Drive the Strategy for the Operating Model.
- Working with the Process Framework team responsible for the integrity of the end to end process framework ensuring flow of work and value within TT.

**Key performance indicators**:

- Integrity of TT operating model - smooth integration of processes, consistency in roles,adherence to global process, methods and frameworks, limited exceptions.
- Value generated by operating model implementation.
- Impact of continuous improvement on reducing the “cost of poor quality in IT”.
- Customer feedback/recognition for collaboration and quality of partnering.

**Minimum Requirements**:
**Work Experience**:

- Major Change.
- Project Management.
- Functional Breadth.

**Skills**:

- IT Relationship Management.
- Knowledge of best in class performance standards.
- Regulatory Strategy.
- Relationship building.

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