Residences Assistant Manager

hace 8 meses

Sant Joan de Labritja, España Six Senses Ibiza A tiempo completo

**_Duties and Responsibilities_**

In this role, I will assume responsibility for the efficient operation of the Residences department to provide exceptional products and services within brand operating standards.

By keeping abreast of industry trends and practices and updating knowledge and skills to improve the product and service offering, I will continually focus on the rejuvenation of the room experience. Room amenities, services, products and rates will be constantly assessed to remain relevant and in keeping with Six Senses wellness and sustainability practices.

A high standard of personal appearance, grooming and hygiene, plus comprehensive knowledge of safety, security and emergency procedures will be maintained by myself and all hosts in line with brand and statutory requirements.

Purchasing practices will meet the requirements of the Six Senses sustainability platform, while stocktakes and storage assessment will be undertaken at the required times to ensure all stock is on hand, properly stored and in line with Six Senses standards.

An important part of the role is to interact with guests and hosts in a professional, courteous and positive manner and proactively seek feedback. I am responsible for an exceptional guest experience from reservations to arrival and departure. In the event of guest complaints, I will effectively carry out service recovery or charge our hosts to do so to the satisfaction of guests.

Interaction and communications between departments under my control and other departments within the resort are clear and effectively maintained to support the smooth running of the resort. I will perform any additional duties given to me by the Residences Manager.

**_Administration_**

Forecasting and reporting requirements for the role will be completed accurately, on time and maintained for reference. Corrective action will be taken immediately when issues are identified, particularly for Quality assessments. The required meetings and briefings are to be attended or conducted, as instructed by the Residences Manager.

**_ Quality_**

Six Senses guidelines and standards of service and operation will be adopted and followed by all Residences hosts so that our performance benchmarks are maintained and exceeded. Product and service quality is continually reviewed through my physical presence in rooms and public areas on a regular basis and our rigorous adherence to LQA standards. Service and product maintenance issues are promptly rectified.

All activities within the department will be carried out ethically, honestly and within the parameters of local law.

**_ Financial Performance_**

In this role, I will instill a revenue-focused philosophy through training and education so that all hosts are fully engaged with driving revenue opportunities. Payroll costs will be minimized by maximizing the productivity and efficient scheduling of hosts. Each department’s operational budget will be strictly adhered to and all costs will be continually monitored and controlled to drive profitability, while taking into consideration the preservation of required standards with every decision made. Forecasting is undertaken on a daily, weekly, monthly, quarterly and annual basis to ensure budgets are met and exceeded.

**_People Management_**

As Assistant Residences Manager, I am responsible for the management and development of all hosts within the departments (Front Office, Housekeeping, Reservations, Experiences) through the provision of management, delegation, interaction, encouragement and enthusiasm, discipline, training, performance evaluation and counselling to build a loyal, productive and effective team. I will ensure our hosts report for duty punctually, wearing the correct attire and deliver friendly, courteous, consistent and efficient service at all times.

**_ Skills and Experience_**

To execute the position of Assistant Residences Manager, I have the required qualifications, technical skills and experience in a similar or greater role in luxury hotels with proven results. I possess a minimum of a Bachelor’s degree in Hospitality, Hotel or Business Management and more than five years’ experience in a similar hotel operational role.

I am a personally involved, visible and proactive leader with excellent organizational skills, capable of providing focused direction and continuing to establish the property’s prominent position within the market. I possess a well-developed capability for strategic decision-making and a track record of proven results in the areas of customer satisfaction, operational excellence, host satisfaction, revenue and profit.

In terms of frontline rooms management, I have an intuitive sense of product and service quality, a passion for excellence and an understanding of the sophisticated needs of the luxury customer.

My financial acumen positions me as a business savvy leader with demonstrated financial understanding and interpretation of reports plus cos

  • Residences Assistant Manager

    hace 8 meses

    Sant Joan de Labritja, España Six Senses Ibiza A tiempo completo

    **_Duties and Responsibilities_** **_ Vision and Values_** As Residences Assistant Manager I fully comprehend the vision of Six Senses Ibiza to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and...

  • Restaurant Assistant Manager

    hace 8 meses

    Sant Joan de Labritja, España Six Senses Ibiza A tiempo completo

    As Restaurant Assistant Manager, I fully comprehend the vision of Six Senses Ibiza to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. By embracing the Six Senses...

  • Restaurant Assistant Manager

    hace 8 meses

    Sant Joan de Labritja, España Six Senses Ibiza A tiempo completo

    **_Duties and Responsibilities_** **_ Vision and Values_** As Restaurant Assistant Manager, I fully comprehend the vision of Six Senses Ibiza to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and...

  • Residential Concierge Coordinator

    hace 6 meses

    Sant Joan de Labritja, España Six Senses Ibiza A tiempo completo

    As Residential Concierge Coordinator, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. I will fully embrace,...

  • Restaurant Manager

    hace 4 semanas

    Sant Joan de Labritja, España Six Senses Ibiza A tiempo completo

    As Restaurant Manager, I fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. By embracing the Six Senses vision and values, I...

  • Assistant Manager

    hace 4 meses

    Las Palmas de Gran Canaria, España Primark A tiempo completo

    Descripción del puesto Buscamos un perfil con interés por el sector retail, dinámico y que pueda trabajar con autonomía e iniciativa.La finalidad del puesto es de apoyar al Store Manager (representando le si fuese necesario) a gestionar el funcionamiento diario de la tienda con el fin de maximizar las ventas, optimizar los estándares de la tienda y el...

  • Director of Housekeeping

    hace 7 meses

    Sant Joan de Labritja, España Six Senses Ibiza A tiempo completo

    As Director of Housekeeping, you will fully comprehend the vision of Six Senses Ibiza to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. Sustainability, Wellness and...

  • Human Resources Administration

    hace 9 meses

    Sant Joan de Labritja, España Six Senses Ibiza A tiempo completo

    **_Duties and Responsibilities_** **_ Vision and Values_** As Human Resources Administration & Payroll Manager, I fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and...

  • Human Resources Administration

    hace 1 semana

    Sant Joan de Labritja, España Six Senses Ibiza A tiempo completo

    **_Duties and Responsibilities_** **_ Vision and Values_** As Human Resources Administration & Payroll Manager, I fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and...

  • Assistant Manager

    hace 4 meses

    Las Palmas de Gran Canaria, España Primark A tiempo completo

    Descripción del puesto Buscamos un perfil con interés por el sector retail, dinámico y que pueda trabajar con autonomía e iniciativa. La finalidad del puesto es de apoyar al Store Manager (representando le si fuese necesario) a gestionar el funcionamiento diario de la tienda con el fin de maximizar las ventas, optimizar los estándares de la...

  • Assistant Director of Revenue

    hace 7 meses

    Sant Joan de Labritja, España Six Senses Ibiza A tiempo completo

    As Director of Revenue & Distribution, I fully comprehend the vision of Six Senses Ibiza to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. By embracing the Six...

  • Bellboy & Door Captain - Six Senses Ibiza

    hace 6 meses

    Sant Joan de Labritja, España Six Senses Ibiza A tiempo completo

    As Bellboy & Door Captain, I will assist and assume responsibility on the efficient operation of the Front of House department to provide exceptional products and services within brand operating standards. I will perform the following relevant tasks for this role: - To review daily next days’ arrivals and departures to ensure seamless and anticipatory...

  • Bell & Door Supervisor - Six Senses Ibiza

    hace 7 meses

    Sant Joan de Labritja, España Six Senses Ibiza A tiempo completo

    As Bell&Door Supervisor, I will assist and assume responsibility on the efficient operation of the Front of House department to provide exceptional products and services within brand operating standards. I will perform the following relevant tasks for this role: - To review daily next days’ arrivals and departures to ensure seamless and anticipatory...

  • Assistant Manager/responsable Cornellá

    hace 6 meses

    Cornellà de Llobregat, Barcelona provincia, España C&A A tiempo completo

    **Tus Responsabilidades en C&A** Como Assistant Manager de nuestra tienda de Cornella, reportarás directamente al Store Manager, y a su vez gestionarás equipo y tendrás responsabilidades. Como persona de apoyo a gerente, te encargarás de: - Orientar al cliente: donde te asegurarás de la correcta orientación/atención del equipo al cliente. - Ayudar...

  • Assistant Shop Manager

    hace 2 meses

    Sant Cugat del Vallès, España Rituals A tiempo completo

    Únete a Rituals y forma parte de nuestro equipo en tienda, para crear experiencias inolvidables para todos los clientes. Ayuda al manager a liderar dentro del equipo y aprovecha para impulsar tus habilidades día tras día. ¿Cuáles serán tus responsabilidades? Tu principal misión como Assistant Shop manager será desarrollar a tu equipo, impulsándolo...

  • Assistant Product Manager

    hace 7 meses

    Sant Andreu de la Barca, España EHLIS, S.A. A tiempo completo

    EHLIS, S.A. es una empresa líder en la distribución de productos de ferretería para el consumo profesional y particular. Nos caracterizamos por ser una compañía dinámica, marcada por la constante innovación tecnológica y por el estudio de las nuevas perspectivas de mercado. Actualmente, buscamos incorporar a un/a assistant de Product Manager en...

  • Assistant Manager/responsable Palma Fan

    hace 7 meses

    Palma de Mallorca, España C&A A tiempo completo

    **Tus Responsabilidades en C&A** Como Assistant Manager de nuestra tiendas en FAN Mallorca, reportarás directamente al Store Manager, y a su vez gestionarás equipo y tendrás responsabilidades. Como persona de apoyo a gerente, te encargarás de: - Orientar al cliente: donde te asegurarás de la correcta orientación/atención del equipo al cliente. -...

  • Makeup Assistant Product Manager

    hace 7 meses

    Vilassar de Dalt, España WeColors A tiempo completo

    Si estás buscando incorporarte en el mundo laboral y quieres hacerlo en una empresa que te acompañe en tu crecimiento, con un excelente ambiente de trabajo, y con un fuerte carácter innovador, ¡entonces sigue leyendo! En Wecolors lideramos la creación y distribución de productos de maquillaje y cosmética en el ámbito estatal y estamos en pleno...

  • Assistant to CTO

    hace 7 meses

    Sant Joan Despí, España Neuraxpharm A tiempo completo

    WE ARE HIRING! Assistant CTO ( team) Neuraxpharm is looking for people who want to make a difference and improve patients’ lives within the CNS area. We want individuals who will go the extra mile and make great things happen. Being part of this team does not mean you are just working for a company, but for a cause! Neuraxpharm is looking...

  • Assistant Manager/responsable Fan Mallorca

    hace 6 meses

    Palma de Mallorca, España C&A MODAS SLU A tiempo completo

    **Tus Responsabilidades en C&A**: Como Assistant Manager de nuestra tienda en el CC Mallorca Fan, reportarás directamente al Store Manager, y a su vez gestionarás equipo y tendrás responsabilidades. Como persona de apoyo a gerente, te encargarás de: - Orientar al cliente: donde te asegurarás de la correcta orientación/atención del equipo al...