System Lead Support
hace 2 semanas
We are looking for a "_System Lead Support _" who will offer service to a multinational pharmaceutical company inside the Global IT Operations team, that provides postproduction operational support for systems both regulated (GxP) and non-regulated (nonGxP).
**TASKS**:
- Include but not limited to:_
- Performance of annual reviews of system documentation and compliance to company policies.
- Creation and updating of System Life Cycle documentation.
- Preparation for and conducting Disaster Recovery Testing.
- Working with IT Infrastructure to remediate replace migrate or decommission legacy systems or infrastructure items.
- Decommission systems and assist with system archiving.
- Provide these services for multiple systems and work with the Functional Area and Infrastructure teams to determine special requirements for operational system support.
- Act as deputy of System Lead activities.
- Support projects task in order to get the necessary knowledge for the systems.
- Support the transference of systems to the central operations team.
**SKILLS**:
- Experience in/with:
- IT technical support or similar role.
- Infrastructure topics such as databases, servers, operative systems, administration, cloud systems, networking, programming, web services, Citrix, virtualization, etc.
- Regulated environment _(plus)_
- Demonstrated understanding of Operational Excellence ITIL v3.0 or higher Fundamentals Certification.
- Fluency in English for reading, writing and speaking.
- Fluency in German for reading and writing. Fluent speaking German skills will be appreciated but not mandatory.
- Other skills:
- Customer Oriented.
- Well organized and methodical.
- Problem-solving.
- Excellent oral and written communication skills.
**SCHEDULE**:
- 08/09h -17/18h from Monday to Friday (flexible)
- 1 day of office work | 4 days by remote.
**CONDITIONS**:
- Salary package based on your profile
- Permanent Contract
- Ticket restaurant included in-office hours
- Flexible Retribution Program (medical insurance, public transport ticket and childcare check)
- Discounts on gym network(Andjoy)
- Learning & Development (Training catalog)
- 360º Continuous Evaluation
- Friend Referral Program
- Team Building Activities
- Our goal is that you are well in every way_
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