Customer Service Coordinator
hace 2 semanas
**WHO WE ARE**
- Infinity Global is the premier provider of branded packaging and product for the luxury segment, specializing in global sourcing and logístical solutions for premium retail and specialty brands. We believe in building intimate customer relationships by providing the highest level of service and quality to our customers. Our employees are energetic problem-solvers who know how to work hard and have fun. Our open floor plan facilitates a lively working environment where team work and individual contributions are highly valued.
***
- The Customer Service Coordinator assists account teams and customer retail locations to ensure accurate and timely completion of the sales order process. This role also serves as a contact for customer service-related inquiries regarding designated accounts and assists the Account Team in daily operations.
**KEY RESPONSIBILITIES**
- Process transactions, including sales orders, returns, and cancellations using internal ERP software
- Provide exceptional customer service by answering customer inquiries quickly and correctly
- Create and provide order acknowledgements to customers
- Communicate and coordinate with other departments, 3PLs, and customers to ensure effective and timely processing, delivery, and invoicing of orders
- Analyze customer inquiries, research solutions, if necessary, and provide suggestions for resolution to the Account Manager
- Collaborate with the Account Team to monitor and manage inventory
- Approve and release sales orders for warehouse fulfillment and prepare shipping documents
- Maintain a thorough understanding of designated accounts, including product knowledge, in order to make effective suggestions to the Account Manager
- Prepare various account-related reports for the Account Manager to review
- Assist the Account Team with daily functions
**MINIMUM QUALIFICATIONS**
- Associate degree in Business or similar field or 4+ years of experience in a related role preferred
- 1-2 years of experience in high volume, fast-paced customer service role
- Excellent verbal and written communication skills
- English is our business language. Proficiency in other languages is a plus.
- Excellent organizational skills and ability to multitask/prioritize based on urgency
- Ability to quickly self-train on various programs, such as SharePoint, Yellowfin, and Pentaho
- Preferred experience with report generating software, such as Pentaho
- Knowledge of the metric system, multi-currency transactions, time zones, and geography
**PERKS AND BENEFITS**
- We believe our employees are our most important asset. Infinity Global offers competitive salaries and values employees with a diversified benefits package, fun company outings, and in-office perks. Our perks and benefits include:
- Holiday leave
- Pension
- Disability insurance
- Flexible schedules
- Comprehensive training and development program
- Infinity Global does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations._
-
Customer Service Coordinator
hace 4 semanas
Barcelona, España EF Education First A tiempo completoCustomer Service Coordinator Do you believe education can open the world? Step out of your comfort zone and join a fun dynamic team that is passionate about changing people’s lives. As a Customer Service Coordinator your responsibilities will include, but not be limited to make sure that all our customers receive the best experience before, during...
-
Global Strategic Customer Relationship Coordinator
hace 4 semanas
Barcelona, España Page Personnel España A tiempo completo**About this role**: Reporting directly into the Global Strategic Customer Manager/Partner/Director or Managing Director and support Strategic Customers global organisation. Global Strategic Customer Relationship Coordinator is responsible for coordinating all queries of the global strategic customer relationship team, supporting customer service to...
-
Customer Support Coordinator
hace 4 semanas
Barcelona, España Global Human Consultants A tiempo completoWe are looking for a highly motivated, young professional to be our next Customer Support Coordinator working in our dynamic office to provide exceptional customer service to our students and support in administration. As a customer service oriented person, ensuring the highest levels of customer satisfaction will be your highest priority, achieved through...
-
Customer Service Coordinator
hace 4 semanas
Barcelona, España SCALABLE Network Technologies A tiempo completoDate: Aug 7, 2023- Country: Spain- State / Province: Catalonia- City: Barcelona- Job Type: Internal Temporary Worker- Job ID: 50877Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights to the world’s visionaries and innovators in electronic design, simulation, prototyping, test, manufacturing, and...
-
Global Strategic Customer Relationship Coordinator
hace 4 semanas
Barcelona, España Emprego ES A tiempo completoDuración de la oferta: hasta el 21/03/2023. **Funciones**: Global Strategic Customer Relationship Coordinator Descripción de la oferta About this role: Reporting directly into the Global Strategic Customer Manager/Partner/Director or Managing Director and support Strategic Customers global organisation. Global Strategic Customer Relationship Coordinator is...
-
Service Coordinator
hace 4 semanas
Barcelona, España Big Fish Games, Inc. A tiempo completo**Job Posting Title**: Service Coordinator **Summary**: This position is responsible for customer satisfaction while performing installation, support, and ongoing technical service in the field for various types of Electronic Gaming Machines. This position focuses on peripheral Systems such as but not limited to, Oasis Hardware, One link, Bingo, Vertex,...
-
Customer Service
hace 4 semanas
Barcelona, España Eurofirms A tiempo completoBarcelona, Barcelona **Empleo de Customer Service, Barcelona**: **Fecha de publicación**:21/02/2024 **Horario**:Jornada completa de 40 horas semanales entre lunes y viernes en turno partido en horario entre 08:00h y 17:00h con los descansos establecidos por ley. **Vacantes**:1 **Salario**:25.000€ Bruto/año **Población**:Barcelona **Descripción de...
-
Customer Service
hace 4 semanas
Barcelona, España Page Personnel España A tiempo completoEl/la **Customer Service** se encargará de: - Gestión de pedidos nacionales, de inicio a fin. - Resolución de incidencias. - Tramite de devoluciones. - Transporte nacional. - Gestiones administrativas. - Control de SAP y EXCEL. Importante empresa de alimentación (gran consumo)|Posición temporal (4 meses) El/la **Customer Service** requiere de: -...
-
Customer Service
hace 6 días
Barcelona, España Page Personnel España A tiempo completoEl/la **Customer Service / Administrativo/a **se encargará de: - Gestión de pedidos de inicio a fin. - Contacto con almacén y departamento de compras. - Resolución de incidencias y reclamaciones. - Mantenimiento de la base de datos. - Control de los plazos de entrega y precios. - Atención telefónica. Empresa distribuidora de componentes...
-
Customer Service
hace 6 días
Barcelona, España Hays A tiempo completoTu nueva empresa Desde Hays seleccionamos Customer Service en una empresa del sector de óptica ubicada en Barcelona capital. La persona seleccionada trabajará en el Departamento de Customer Service y reportará al Manager. Tu nuevo puesto Gestión de pedidos Atención al cliente de calidad Gestión de quejas y solicitudes Resolver preguntas de...
-
Customer Service con Italiano
hace 4 semanas
Barcelona, España Page Personnel España A tiempo completoEl/la **Customer Service con Italiano** se encargará de: - Gestión de pedidos B2B. - Control logístico de la mercancía. - Contacto con transporte, plazos de entrega. - Tareas administrativas. Importante empresa de construcción de parques infantiles y fitness.|Proyecto Temporal (4 meses) El/la **Customer Service con Italiano** requiere de: -...
-
Customer Service
hace 3 semanas
Barcelona, España Emilio Sánchez Academy A tiempo completoDesired Skills & Experience Minimum bachelor’s degree Minimum 1 year experience in customer service Excellent in Spanish, English and Russian. It will be valued French, Chinese and / or German Experience in sales department or in hotel front desk Availability for 40 h./week in rotating turns (morning and afternoon, including weekends). Main...
-
Customer Service
hace 1 mes
Barcelona, Barcelona, España NUTRITION & SANTE S.A.S A tiempo completoNutrition & Santé somos una empresa multinacional en continuo desarrollo y líder en el sector de la nutrición y dietética, con marcas como BIMANAN, BICENTURY, ISOSTAR, GERBLE, BIFORM, NATURSOY y otros. Nuestra misión es fomentar la nutrición activa y natural en la vida cotidiana.Estamos buscando un/a CUSTOMER SERVICE, que no solo tenga conocimientos y...
-
International Customer Service Manager
hace 2 semanas
Barcelona, España North Search Talent Powerhouse A tiempo completoAt North Search, a pioneering global talent consultancy, we partner with evolving industries to foster a robust and innovative talent landscape. Our client, a leading company in the agro-chemical sector,is entering a period of significant growth and transformation. In line with their ambitious goals, we are seeking an innovative, detail-oriented, and...
-
Customer Service
hace 1 mes
Barcelona, España NUTRITION & SANTE S.A.S A tiempo completoNutrition & Santé somos una empresa multinacional en continuo desarrollo y líder en el sector de la nutrición y dietética, con marcas como BIMANAN, BICENTURY, ISOSTAR, GERBLE, BIFORM, NATURSOY y otros. Nuestra misión es fomentar la nutrición activa y natural en la vida cotidiana.Estamos buscando un/a CUSTOMER SERVICE, que no solo tenga conocimientos y...
-
Customer Service Manager
hace 4 semanas
Barcelona, España Tamarind Intelligence A tiempo completo**The Role** We are looking to recruit a Customer Service Manager in our main office in Barcelona, Spain to run all our customer-facing communications in English for our market-leading online legal and business intelligence services for the nicotine and cannabis sectors. The position requires an individual with excellent organisational and communications...
-
Administrativo/a Customer Service
hace 4 semanas
Barcelona, España Grupo Crit A tiempo completo**Descripción**: ¿Tienes experiência como Administrativo/a customer service? ¿Te gustaría trabajar en una empresa ubicada en Barberá del Vallés? Si es así, ¡esta oferta es para ti! Desde la oficina de Crit Sabadell, estamos buscando un/a administrativo/a con experiência en customer service. La empresa es una Multinacional Americana dedicada a la...
-
Customer Service Manager
hace 6 días
Barcelona, España Rubiko A tiempo completoWe are experts in the field of customer support, tailored for the iGaming industry. We are searching for a **Customer Service Manager **with excellent leadership skills and business performance experience. In this position, you will ensure the management of the customer support service operations. You will be directly leading a team of team leaders and the...
-
Dutch Customer Service
hace 4 semanas
Barcelona, España ADM Value Barcelona A tiempo completo**Job Title: Customer Service Agent** **Location: Barcelona** **Department: Dutch Customer Service** **Job Summary**: As a Customer Service Agent at ADM Value for one of our clients, you will play a vital role in ensuring our guests have a memorable and enjoyable experience during their stay. You will be responsible for assisting guests with inquiries,...
-
Dutch Customer Service
hace 4 semanas
Barcelona, España Recruit4Work S.L. A tiempo completoAs a Customer Service Agent, you will play a vital role in ensuring that our customers have a memorable and enjoyable experience during their stay. Key Responsibilities - You will be responsible for assisting guests with their queries, resolving issues and providing exceptional customer service. - Provide advice and information on facilities and services....