Senior Endpoint Systems Engineer

hace 3 semanas

Madrid, España Electronic Arts A tiempo completo

Electronic Arts Information Technology (EAIT) group keeps our employees and business operations connected globally. As a digital entertainment company, EA’s enterprise technology needs are diverse and span across game development, workforce collaboration, marketing, publishing, player experience, security, and corporate activities. We bring creative technology services to each one of these areas, keeping everyone creative, collaborative and productive. Our team ensures better play across all of EA and needs your help to do that.

**What You Will Do**
- Be security minded in all aspects of your job
- Build and maintain cross-functional relationships between internal teams
- Investigate new ways to improve operations and define new solutions to solve technically complex issues for our endpoints
- Be a part of end-to-end engineering, delivery, and operationalization of endpoint solutions with a focus on the Microsoft Intune stack
- Build clean and lean automation code
- Develop standards & guidelines for your areas of expertise
- Contribute engineering strategies to Architecture and Design
- Dive deep into service interdependencies and region-specific configurations to find the root of a problem
- Be responsible for writing and maintaining world-class documentation

**Basic Qualifications**
- 7+ years with client support. You are an experienced senior technical support engineer.
- 5+ years with Orchestration platforms and concepts such as OSD, Configuration Management, and Compliance. You understand managing enterprise clients.
- Hold a bachelor's degree or equivalent qualification from a recognized institution

**Preferred Qualifications**
- Functional Mastery in one or more scripting with languages such as PowerShell or Python with a mind for automation
- 5+ years of Systems Engineering ownership experience in enterprise endpoint and core infrastructure services including but not limited to; Identity (AD, Entra), PKI (Microsoft), Configuration Management (Intune, JAMF). Virtualization (Hyper-V, VMWare), Cloud Compute (Entra, AWS), Logging, Telemetry.
- Have an associate level understanding of networking concepts; routing, switching, subnetting, load balancing, DNS, etc.
- Strong communication, technical documentation skills
- Dedicated to excellent customer service

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

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