Right-hand to Country Manager
hace 2 meses
Descripción del puestoWho are we?
Since 2017, Connectivity has been revolutionizing B2B connectivity with tailor-made solutions and unparalleled customer service. Building on our success, we launched Europe Connect a year ago, a B2C project helping international exchange students in Europe stay connected with mobile plans tailored to their needs. Already operating in Spain and France, we're rapidly expanding.
In this exciting growth phase, we’re looking for a Right-hand Intern to support our Country Managers in Spain and France, based out of our Barcelona office.
The Role
As the Right-hand to our Country Managers, you’ll be at the heart of the Europe Connect project, taking on a 360° role. You’ll be involved in project management, operations, and business development, working closely with Ana and Evan, our Country Managers for Spain and France, who will mentor you throughout your internship. You’ll gain hands-on experience in a fast-growing project and develop versatile, strategic skills.
Your Responsibilities
Customer Success Management - 30%
- Handle customer inquiries with a friendly and personalized approach.
- Improve internal processes to better meet user needs.
- Help resolve occasional issues and manage crisis situations.
- Work closely with the team to share customer feedback and refine our offering.
Operations - 50%
- Ensure the quality of our services and the satisfaction of our partners.
- Assist with onboarding new partners.
- Track and analyze project performance.
- Contribute to the evolution of our operational protocols.
- Maintain strong relationships with our suppliers.
Sales Development - 20%
- Identify and contact strategic partners in the student mobility sector.
- Collaborate with the Country Manager to define new business strategies.
- Attend meetings and develop your sales autonomy.
What we offer
A chance to dive into a young, dynamic market with a paid internship according to agreement with your school.
- ️ Modern offices in Barcelona, complete with gym, pool, and great amenities.
A multicultural work environment.
Flexible hours and occasional remote work.
A close-knit team to support your professional and personal growth.
Who we’re looking for
We’re seeking a motivated, versatile, proactive person who’s eager to learn and grow.
Fluency in English and in French is essential to interact with our international community.
Spanish is a plus but not mandatory for your integration.
Starting ASAP
If you're driven, committed, and ready to have a real impact on a growing project, this role is for you
Ready to be part of the change? Join us
**Requisitos**:
Nível de estudios Universitario
**Idiomas**:
- Inglés
- Nível avanzado
- Español
- Nível básico
- Francés
- Nível básico
- Competencias
- Trabajo en Equipo
- Comunicación
- Habilidades comerciales
- Proactividad
- Gestión de conflictos
Sobre la empresa- Connectivity World GlobalSede
- 08035 Barcelona, España
Empleados
- 10-50
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