Product Manager Payments

hace 1 semana

Madrid provincia, España PagoNxt Getnet A tiempo completo

**PagoNxt Merchant Solutions i**s looking for a** Product Manager Payment Fraud and Chargebacks.**

Location: Spain

From** Pagonxt Merchant Solutions **we´re looking for a** Product Manager, **for **Fraud & Chargebacks,** within the **Product Team, **based in Spain.

**WHY YOU SHOULD CONSIDER THIS OPPORTUNITY**

PagoNxt has the aim to consolidate payment businesses around the world through a differential value proposal in a business with great potential, creating the conditions and synergies to compete globally with the major international players in the sector.

Based on the unique value proposition and brand value of Getnet in Brazil, PagoNxt Merchant Solutions will be expanding the acquiring franchise to additional markets. Nowadays, Getnet is the third largest acquirer in Latam (Argentina, Mexico, Chile, Brazil and Uruguay) and we already operate across all European markets.

To achieve this goal, we are building a cloud based acquiring architecture in which products are built based on microservices and deployed at all markets simultaneously, shortening time to market and improving value for customers. In order to define and build this products, services catalogue and customer journeys, we aim to attract best possible talent.

PagoNxt is proud of being an organization where there are equal opportunities regardless of gender identity, culture and disability. Our mission is to contribute to help more people and business prosper

**We believe in the power of diversity, equity & inclusion in backgrounds, ethnicity, gender, sexual orientation and more.**

**YOUR IMPACT**

As **Product Manager **for **Fraud **& **Chargebacks**, reporting to the Product team in the HQ, in close cooperation with PagoNxt Merchant Solutions local teams and Getnet, you will be responsible of defining products and services, customer journeys and solution designs for all Fraud and Chargeback operations.

You will be working on the Value-added services team, you will join a dynamic team of Product Managers and Fraud & Risk Analytics team members that deliver everything from large-scale technology solutions to small optimizations. The team is responsible for developing product roadmaps and engaging in backlog grooming to ensure successful delivery of new products and features. In this role you must be able to recognize key dependencies across different teams in order to coordinate a successful product launch.

The person who holds the position of **Product Manager Fraud **& **Chargebacks will be responsible **for:

- Help building a Global Fraud and Chargebacks strategy product functionality and roadmap, ongoing partner management at a senior level, owning the customer experience; articulating the value proposition; demonstrating significant industry experience and driving the creation of sales enablement tools to ensure the product suite meets its revenue goals.
- Responsible for the end-to-end life cycle management of our Fraud services and Chargebacks services.
- Develop a deep understanding of customer needs in the fraud prevention and chargeback operational disciplines.
- Manage product development lifecycle - Work with the product owners and stakeholders to define the problem in discovery, draft detailed requirements (BRD) together with acquirer needs and competitive benchmark, participate in the scrum ceremonies, UAT plans, and support continuous releases.
- Defines minimum viable product and prioritizes requirements balancing trade-offs between time, effort, investment, and value dimensions.
- Build Business case per product and product increment.
- Lead cross-functional teams to ensure that we are executing against our roadmap.
- Build Fraud and Value-added fraud services partnerships strategy with third parties to accelerate time to market and to improve the value proposition of the Fraud & Chargeback products.
- Manage third party solutions and partners where applicable to ensure performance expectations are met.
- Identify KPIs and success metrics to effectively manage the product lines.
- Monitor and analyze those KPIs and success metrics to determine how well the product is performing in the market, how it impacts company operations, and ultimately, how it contributes to the P&L. And use this information to identify opportunities for product improvements and optimizations
- Explore innovation to develop products around AI and new Fraud value added
- services (Fraud as a service, Chargeback guaranteed, consultancy, reselling, etc )
- Stay up-to-date with industry trends and regulations related to Fraud and Chargebacks, and proactively identify potential impact on the company's products.

**WHO YOU ARE**

EXPERIENCE
- +7 years around:

- Fraud technology and solutions, experience working with and managing third party solutions (Cybersource, Kount, Feedzai, Accertify, etc )
- Experience with Fraud rules configuration and model performance experience
- Experience with Fraud as value added services solutions (Chargeback 911

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