Principal Product Manager

hace 7 meses

Madrid, España Masabi Jobs A tiempo completo

**Introducing Masabi**

// At Masabi, we’re driving the fare payment revolution, powering the journeys of millions all over the world. We build fare collection platforms that allow riders to seamlessly buy and present tickets for public transport either on their mobile phones, from a ticket machine, or even by tapping their bank card to travel.

Our Justride platform is used in over 150 locations worldwide, including some of the largest cities in the world. With our industry-first mobile ticketing SDK, we’ve partnered with large players in the transport space, including Uber, Moovit and Lyft.

Your own journey is important to us too. Choosing a role here means joining a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. Here, you’ll find the tools you need to build the career you want. Whether you’re taking the direct route or trying a new path, we’ll support you no matter what.

**The Role**:
At Masabi, taking payment is a cornerstone of our Justride platform. We are seeking a highly experienced Principal Product Manager with extensive expertise in payment systems, payment gateways, processing, and security standards, preferably in a transit context. You'll be responsible for leading our e-commerce and contactless EMV payments experience and contributing to the broader vision of the rider's journey across our platform.

**Responsibilities**:
**Strategic Vision and Leadership**
- Define the product vision for our cEMV product, setting near and long-term strategies
- Understand the payments marketplace, including trends in transit payment, and new technologies and commercial offerings that bring value to our clients and customers
- Collaborate across Masabi and with partners to define and deliver the cEMV product roadmap, balancing competing demands for new integrations, product features, and technology improvements

**Partnerships and Collaboration**
- Identify, evaluate, and develop partnerships across the payments ecosystem to offer the best value and experience for our global customers

**Go to Market Support**
- Understand the nuances of the payment ecosystem in each of the markets we operate in, and define the commercial offerings that best meet our customers’ needs in those markets
- Create effective sales enablement and product library materials to ensure our BD teams and Account Managers can support our customers effectively

**Payment Technology Management**
- Gain a deep understanding of the payments space through research and regular interactions with customers and partners
- Engage closely with engineers, QA experts, project managers, UX designers, and other product managers to build an integrated best-in-class payment experience across both e-Commerce and cEMV (contactlessEMV)
- Understand and define the constraints, outcomes, and solutions necessary for successful product delivery
- Identify and measure the KPIs required to ensure our payments platform is effective in the market
- Understand and enable the PCI compliance and management required to operate an effective service for our customers

**What We Are Looking For**:

- Extensive experience in payment technologies and processes, including familiarity with payment eCommerce and cEMV processing across complex value chains
- Deep understanding of payment systems, including knowledge of PCI and security standards
- Proven strategic and commercial capabilities in the payment space, with the ability to develop innovative commercial models and partnerships
- Strong leadership skills, with a track record of mentoring and guiding teams
- Passion for creating exceptional customer experiences, preferably in a payment product context
- Must be approachable, patient and an excellent communicator, a team player
- Experience taking a leading role in delivering multiple complex and innovative solutions
- Flexible to changing priorities in a fast-paced delivery environment
- Executive-level strategy, communication and presentation-level skills

**What You Will Learn in This Role**:

- Building on your extensive experience, you'll further hone your skills in a fast-paced, high-growth, and innovative global business
- Opportunity to work on products that impact millions of people around the world

**Location**:
This role can be performed fully remote from the EU

// Careers at Masabi are for people who are going places - people who are moved by our mission to improve accessibility and make fares fair for everyone. We are grateful to be a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. We operate with openness — we celebrate multiple approaches and points of view and strive to create an environment where everyone feels empowered to bring their whole, authentic selves to work.

Whoever you are, just be yourself.

**We’re already powering journeys - are you ready to join us?

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