Customer Success Engineer

hace 2 semanas


Barcelona, España Walters People A tiempo completo

Customer Success Engineer Customer Success Engineer ayuda a garantizar la satisfacción y la salud del cliente, además de fortalecer la relación continua con los clientes al proporcionar servicios técnicos de alta calidad.

**Funciones Principales**:

- Punto de contacto clave del cliente para todos los aspectos técnicos, incluida la incorporación, la consultoría metodológica y las mejores prácticas.
- Construir relaciones sólidas y positivas con los clientes en varios níveles.
- Servir como enlace clave para ventas y administración para garantizar la satisfacción constante del cliente.
- Proporcionar informes de estado y servicio para recomendar los próximos pasos a la gerencia.
- Viaje a las instalaciones del cliente para garantizar el éxito de la prueba de concepto de RFID.

**Requisitos**:

- Experiência demostrable de más de 1 año en roles de atención al cliente en una empresa de tecnología.
- Una Licenciatura en Ingeniería.
- Capacidad de resolución de problemas para encontrar soluciones al cliente. Fuerte enfoque en el cliente.
- Excelentes habilidades de comunicación escrita y verbal.
- Fluidez en inglés y español.
- Valorable: Conocimientos en redes informáticas. Una comprensión clara de las redes IP.

**Ofrecen**:

- Ambiente de trabajo joven y dinámico.
- Puesto de trabajo conectado a muchos procesos de la empresa.
- Capacidad para crecer en una empresa internacional de ritmo rápido.
- Sueldo competitivo según experiência.

Customer Success Engineer Customer Success Engineer ayuda a garantizar la satisfacción y la salud del cliente, además de fortalecer la relación continua con los clientes al proporcionar servicios técnicos de alta calidad.



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