CRM Manager
hace 7 meses
Desde MC Headhunting estamos buscando a un CRM Manager para una empresa del sector energético, ubicada en la comarca del Vallés Occidental.
**Responsabilidades**:
- Desarrollar e implementar estrategias de CRM, mantener al día y mejorar la base de datos de clientes, así como dar solución a las posibles incidencias que se originen.
- Analizar datos para identificar oportunidades de mejora y personalizar las experiências de los clientes.
- Colaborar con los equipos de ventas y marketing para alinear las estrategias de CRM con los objetivos comerciales.
- Analizar los diferentes Kpis y acciones realizadas.
- Desarrollo de programas de fidelización.
- Analizar el rendimiento de las campañas.
- Gestionar el calendario mensual de campañas para maximizar las tasas de conversión en todo el ciclo de vida del cliente (adquisición, retención y venta cruzada).
Aptitudes y conocimientos deseados:
- Experiência en sector beauty / salud / energía. - Destreza en el uso de herramientas de visualización de datos. - Buen nível de inglés. - Habilidades de comunicación y liderazgo.
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