Technical Customer Service Agent Italian + English

hace 2 semanas


Barcelona, España Adecco A tiempo completo

Do you have a passion for customer service? Are you a people person? Are you a native Italian speaker? Are you looking for a diverse atmosphere to work in? Do you have a high level of English?
If so, then you have found the right position
We are looking for a passionate and proactive person, who will give high-quality technical customer service within the international sector in a multinational company with many growth opportunities.

Key functions:
Ensure customer satisfaction and provide professional customer support.
Manage service Subscriptions
Billing (Change payment method, billing incidence, invoicing, and other billing-related issues).
Provide technical support on digital products, using databases, troubleshooting tools, knowledge articles, and other material.
Follow up and ensure customer satisfaction.
Manage claims, suggestions, and hearing customersfeedback on the product.
efficiently ensure quick solutions respecting SLAs.
Provide feedback to the management team concerning the efficiency of customer service tools, new customer needs and, how to enhance any website/App value proposition.

**Requisitos**
Fluency in Italian (Native or C2 Level). High level of English (C1).
Excellent communication skills, both oral and written. Able to follow phone etiquette and use of formal and polite language.
Some Technical knowledge appreciated.
Previous experience with customer service, offering technical support with knowledge of following standards and procedures.
Advanced user of MS Office
Able to handle stressful situations.
Teamwork spirit. Organized. Curious and hunger to learn more.
Critical and analytical thinking.
Problem resolution.
Customer satisfaction oriented.

**¿Qué ofrecemos?**
Monday Friday. 39 hours week
Schedule: 12h-20h
Salary between 19.000 20.000 € Gross (Including Base Salary, Language Pluses, Non-fixed bonus, etc.) + pluses of the services + Plus of Teleworking + Plus of convenio



  • Barcelona, España Comdata Group A tiempo completo

    COMDATA Group is currently recruiting one Italian native agent with an advanced English level to join the customer service team of famous french brands of clothing. **Permanent contract** **Monday to Saturday 9am to 7pm** Starting date**:10th of July 2023** We are located in the heart of Barcelona, in the Barceloneta. Our office is modern and bright and...


  • Barcelona, España Comdata Group A tiempo completo

    COMDATA Group is currently recruiting one Italian native agent with an advanced English level to join the customer service team of famous french brands of clothing. **Permanent contract** **Monday to Saturday 9am to 7pm** Starting date**:10th of July 2023** We are located in the heart of Barcelona, in the Barceloneta. Our office is modern and bright and...

  • Customer Specialist English French or Italian

    Encontrado en: beBee S ES - hace 3 semanas


    Barcelona, España GRUPO ADECCO A tiempo parcial

    Do you have a passion for customer service? Are you a people person? Do you have a fluent level of English and proficiency in French or Italian at a native level? Are you looking for a diverse atmosphere to work in?If so, then you have found the right position!We are looking for a passionate and proactive person, who will give high-quality technical customer...

  • Customer Specialist English French or Italian

    Encontrado en: beBee jobs ES - hace 3 semanas


    Barcelona, Barcelona, España GRUPO ADECCO A tiempo completo

    Do you have a passion for customer service? Are you a people person? Do you have a fluent level of English and proficiency in French or Italian at a native level? Are you looking for a diverse atmosphere to work in?If so, then you have found the right positionWe are looking for a passionate and proactive person, who will give high-quality technical customer...


  • Barcelona, España Adecco (Spain) A tiempo completo

    Do you have a passion for customer service? Are you a people person? Do you have a fluent level of English and proficiency in French or Italian at a native level? Are you looking for a diverse atmosphere to work in?If so, then you have found the right position!We are looking for a passionate and proactive person, who will give high-quality technical customer...


  • Barcelona, España Page Personnel España A tiempo completo

    El/la **Customer Service con Español e Italiano** se encargará de: - Gestión de pedidos. - Resolución de incidencias y reclamaciones con cliente o proveedor. - Tareas administrativas. - Introducción de datos al sistema. - Servicio post venta. - Atención al cliente. Empresa del sector Automoción.|Posición estable. El/la **Customer Service con...


  • Barcelona, España Advantage Consultores A tiempo completo

    Para nuestro cliente, una importante empresa internacional dedicada al sector del lujo, buscamos un/a Customer Service Agent para el mercado italiano como representante de la marca, para contribuir en la mejora continua del Departamento de Atención al Cliente/Back Office en Barcelona. **FUNCIONES**: - Atención al cliente y al equipo de ventas, actuando...


  • Barcelona, España ADM Value Barcelona A tiempo completo

    ADM VALUE is currently recruiting a customer service agent for one of our prestigious clients. Your mission: - Help achieve production and quality targets in terms of customer service and provide high perfromance support. - Help improve our customers' experience on a daily basis. **-Native level of English** both oral and written. - Another language will...

  • Customer Service Agent

    hace 3 días


    Barcelona, España Fittinq Spain SLU A tiempo completo

    What do we offer? Develop yourself in a young and dynamic team in challenging, diverse activities that give you the opportunity to get to know a European company in full growth. Desired skills and knowledge For this, we consider essential: Experience in areas related to customer service (internal or external), marketing, communication, customer service or...


  • Barcelona, España ADM Value A tiempo completo

    Tareas **Your mission**: \- Help achieve production and quality targets in terms of customer service and provide high performance support. \- Help improve our customers' experience on a daily basis. \- Native level of English both oral and written. \- Another language will be a plus. \- Good communication and people skills. \- Proactive and...


  • Barcelona, España ADM Value A tiempo completo

    Tareas **Your mission**: \- Help achieve production and quality targets in terms of customer service and provide high perfromance support. \- Help improve our customers' experience on a daily basis. \- Native level of English both oral and written. \- Another language will be a plus. \- Good communication and people skills. \- Proactive and...


  • Barcelona, España Rosa Clará A tiempo completo

    ROSA CLARÁ GROUP busca un Técnico/a en el Departamento de Customer Service para el mercado Italiano, en la Sede Headquarters en Barcelona. Tendrá una cartera de clientes asignados donde gestionará el área de atención al cliente, mostrando interés para resolver satisfactoriamente sus necesidades. Responsabilidades y funciones principales sobre...


  • Barcelona, España Adecco A tiempo completo

    ¿Do you have a passion for customer service? ¿Are you a people person? Are you a **native/C2 level of** French or German **and a C1 English speaker**? Are you looking for a diverse atmosphere to work in? If so, then you have found the right position! We are looking for a passionate and proactive person, who will give high-quality technical customer...

  • Service Desk Agent

    hace 4 días


    Barcelona, España NSC Global A tiempo completo

    NSC Global is currently looking for a Service Desk Agent (French & English speaking) to join our growing company. Essential Function - Creation of trouble tickets for customers - Executing consistent tasks via workflow tooling to triage new issues - Communications via telephone calls to/from Customers plus interactive chat sessions - Engagement of...


  • Barcelona, España Gi Group A tiempo completo

    -Búsqueda avanzada > PUESTO DÓNDE Busca tu empleo > **Mark this as favourite **TELEOPERADOR/A CUSTOMER SERVICE. FRANCES / ITALIANO CON NGLÉS. JORNADA COMPLETA.** - Home / Ofertas de trabajo**2023-03-08**: **Jornada completa**: **402 Eventual por circunstancias de la producción**: Desde GI nos encontramos con la búsqueda de varios teleoperadores/as...

  • Customer Service Agent

    hace 4 días


    Barcelona, España Cooltra A tiempo completo

    Cooltra is looking for talent to fill its vacancies in the Customer Service department at the Barcelona Headquarters. **About the role** **What you will do** - You will be responsible for ensuring valuable and viable solutions for our clients. - You will communicate with customers via chats and mails. - You will provide information and solve doubts. - You...

  • Customer Service

    hace 5 días


    Barcelona, España Webhelp A tiempo completo

    **Location** - Barcelona, Spain**Language** - Italian*** **Description**: Why join us Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day. We are looking for Customer Service & Sales Representative - Italian market to join our exciting projects, with leading...

  • Customer Service Agent

    hace 4 días


    Barcelona, España Cooltra A tiempo completo

    Cooltra is looking for talent to fill its vacancies in the Customer Service department at the Barcelona Headquarters.  About the role As the ideal candidate , you will be the most visible face of our service to our customers: answering the need for help, activating new accounts and answering queries and handling complaints.  What you will do You will be...


  • el Prat de Llobregat, Barcelona provincia, España Page Personnel España A tiempo completo

    Las funciones a realizar será la atención al cliente y gestión de incidencias Teleasistencia - atención al cliente|Alemán + inglés e italiano o griego - Nível Fluido o Bilingüe de Alemán - Nível Fluido de inglés - Idealmente hablar griego o italiano - Disponibilidad para un nuevo proyecto profesional (inmediato) Importante empresa de asistencia...

  • Customer Service Agent

    Encontrado en: beBee S ES - hace 2 días


    Barcelona, España Cooltra Teletrabajo Freelance A tiempo completo

    Cooltra is looking for talent to fill its vacancies in the Customer Service department at the Barcelona Headquarters.About The RoleAs the ideal candidate 🚀 , you will be the most visible face of our service to our customers: answering the need for help, activating new accounts and answering queries and handling complaints.What You Will DoYou will be...